office administrative assistant

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Retail / wholesale establishment / distribution centre
• Retail business

Tasks

• Direct staff
• Establish and implement policies and procedures
• Train other workers
• Answer telephone and relay telephone calls and messages
• Respond to employee questions and complaints
• Oversee payroll administration
• Perform data entry
• Provide customer service
• Recruit and hire workers and carry out related staffing actions
• Perform basic bookkeeping tasks
• Operate cash register
• Suggestive selling
• Process money, cheques and credit / debit card payments
• Scan items
• Tabulate total payment for goods or services required
• Receive payment for goods or services
• Calculate daily / shift payments received and reconcile with total sales
• Stock shelves and clean counter area
• Greet customers
• Wrap or place merchandise in bags

Type of service and repair

• Electronic cash register

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Word
• Price scanner
• Interac machine
• Computerized inventory record keeping and re-ordering system

Transportation / travel information

• Valid driver's licence

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail
• Work with minimal supervision
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner
• Maturity

Experience

• Experience an asset