Bellperson (Part-time)

Pickering Casino Resort is seeking Part-time Bell Persons!

Under the general direction of the Front Office Manager, the Bellperson is responsible for providing efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests.

The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following support of the company’s vision, mission and values :

• Welcome and greet guests at the entrance of the hotel (ensure effective arrival and departure procedures are followed for individual and group / tour activity)
• Addressing telephone and in-person inquiries for service requests
• Responsible for providing a seamless and exceptional guest arrival and departure experience by providing with luggage assistance
• Answer any guest questions or direct them to someone that can assist them. Ensure complete guest satisfaction
• Follow shift checklists to ensure all duties are completed in a timely manner
• Assist with cleaning duties in order to maintain a clean and well-ordered work area in line with hotel policy
• Achieve guest satisfaction by responding to and anticipating guests needs ensuring all comments and complains are acted upon in accordance with hotel and Company policy
• All necessary additional duties as assigned.

Successful applicants will demonstrate the following qualifications :

• Minimum 1-year experience in full-service hotel, preferred
• Basic computer skills : Microsoft Word, Excel, Internet
• Knowledge of area and surrounding attractions
• Excellent verbal communication skills.

Pickering Casino Resort candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights.

The hours of work will be based on operational needs. Ready to embark on your next adventure?

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors.

We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.

We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada.

With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms.

Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate : supports new and better ways to be successful.
• Be your Authentic Self : environment that values diversity as a source of strength.
• This isn't your typical 'corporate ' job. We work hard and we have fun!

The only thing we don’t play games with ..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.

We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!