Description
Arterra Wines Canada is Canada’s leading producer and marketer of award-winning, globally recognized Canadian and imported wines. At Inniskillin, we create memorable guest experiences—turning tastings into stories, tours into moments, and visits into bottle-worthy traditions.
As a Winery Associate you’ll be the face of the Estate : welcoming guests, guiding tastings and tours, supporting our Grill service, and jumping into high-energy events. From relaxed afternoons on the patio to 500 guests event, no two shifts are the same—and that’s the fun of it.
What you’ll do
Guest experience + wine
- Create warm, fun, professional guest experiences during tastings and retail purchases
- Deliver entertaining and informative tours, including structured tastings for groups
- Share wine stories, answer guest questions, and help guests find their perfect bottle
- Support sales goals with great hospitality, product knowledge, and confident recommendations
Food service (Grill)
Provide friendly, efficient service in our Lounge & Grill (casual and elevated moments)Support food running, table touches, resetting, guest flow, and service standardsAssist with food handling tasks as required while following safe food practices (handwashing, temperature awareness, cross-contamination prevention)Maintain cleanliness and organization of service areas (front-of-house and support areas)Events (special events)
You’ll support events across the property—from setup to guest experience to teardown—including examples such as :
Seasonal festivals and long weekends (high energy, high volume, great vibes)Wine club / member events and feature tastingsFood & wine pairing experiencesPrivate events and large group bookingsRetail + operations
Wine Sales and TastingUse a computer-operated point-of-sale system and complete opening / closing dutiesKeep shelves stocked (wine + giftware), displays looking sharp, and product ready to sellHelp keep the Estate guest-ready with general housekeeping and restockingWhat you’ll bring
Smart Serve CertificationMust be 18 years of age or olderA team-first mindset and guest-first attitudeMotivation to exceed sales targets (you like goals and you like winning)Strong judgment, critical thinking, and decision-making skillsAbility to multitask and stay calm in a fast-paced environmentResponsible, trustworthy, and reliableAbility to lift up to 40 lbs and stand for extended periodsPrevious serving experience is an assetFluency in French, Chinese, Korean, or Japanese is an assetWine knowledge is an asset but not required (training is provided)Food Handler certification is an asset (training / support provided as needed)Availability for flexible shifts including evenings and weekendsTeam members enjoy
Competitive wagesGratuitiesCreative incentive programsFull training and exciting long-term career opportunitiesFlexible hoursCompensation : $18 / hr + Gratuity