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Sales Support Specialist

Sales Support Specialist

Jyga TechnologiesSaint-Lambert-de-Lauzon, QC, CA
29 days ago
Job description

WHY WORK WITH US

  • Group insurance benefits
  • A retirement plan with employer contributions
  • Flexible schedules with weekends off
  • Four paid days off during the holiday season
  • Flexible vacation policies
  • Opportunities for career growth and development
  • Modern and newly designed office spaces
  • Free coffee at all times!
  • Free parking
  • Exciting company events
  • Branded company apparel at great prices
  • Additional perks that you’ll discover only by applying to our offer!

YOUR DAILY LIFE WITH US

As a   Sales Support Specialist , you will play a key role in supporting our sales team, ensuring smooth operations and enhancing client satisfaction. This position is ideal for someone with a proactive mindset, strong organizational skills, and a passion for building efficient processes that drive success.

  • Provide   administrative and operational support   to the sales team, allowing them to focus on closing deals and engaging with clients.

    • Administrative Support

  • Assist in managing schedules, appointments, and travel arrangements for sales team directors when needed.
  • Help organize and maintain sales-related documentation.

    • Inside Sales

  • In required territories, proactively engage with potential and existing customers via phone, email, and video calls to assess their needs, provide product information, and qualify leads.

    • Customer Relationship Management (CRM)

  • Maintain and update CRM tools with client details, interaction logs, and sales activity tracking.

    • Quality Control & Pipeline Review

  • Ensure that the information in assigned sales representatives' pipelines is accurate, up to date, and that the data can be efficiently used by the operations department for planning.

    • Proposals & Documentation

  • Assist in preparing and delivering quotes, proposals, and presentations.

    • Event Coordination

  • Support the planning of sales events, trade shows, training sessions, and meetings.

    • NetSuite Super-User

  • After training on the tool and processes, act as a reference for assigned sales representatives, providing guidance on how to use and configure the system properly.

    • YOUR SKILLS & EXPERIENCE

  • 2 to 5 years of experience   in sales support, sales administration, or a similar role.
  • Experience in   CRM management , sales tracking, inside sales, or prospecting (an asset).
  • Degree in   Business Administration, Management, Commerce, Marketing , or equivalent experience.
  • Bilingualism (English-French) required   – advanced English, minimum intermediate French.
  • Strong proficiency in   Microsoft Office Suite .
  • Knowledge of   CRM software   (ideally NetSuite – an asset).
  • Highly organized, detail-oriented, proactive, with excellent communication skills, autonomy, adaptability, and a team-oriented mindset.