Senior Business Analyst (Government, Digital Transformation, Agile)
Our Government client is looking for a Senior Business Analyst (Government, Digital Transformation, Agile) Length : 4.5 months contract Location : Toronto, ON (Hybrid) - 3 days per week ROLE RESPONSIBILITIES INCLUDE (but not limited to) : Provides business analysis support on large-scale, complex, high-profile, and high-risk I&IT projects (multiple) for the Ministry Ensures business requirements are fully captured and aligned with project deliverables, ensuring that business needs are met on time, within scope, and budget, while adhering to business analysis methodologies and frameworks for efficiency and cost-effectivenessCommunicates effectively, diplomatically, and tactfully with multiple stakeholders and Ministry branches, ensuring all business needs and project requirements are clearly understood and documentedFacilitates business process changes using structured analysis techniques, methods, and frameworks to identify opportunities for improvements and ensure project success for both the business and the MinistrySupports planning and delivery of business analysis activities using Agile and Digital approaches, ensuring smooth coordination between business needs and technical project deliverablesProvides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needsInteracts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirementsPrepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organizationKnowledge Transfer to Cluster assigned resources of BA artifacts, business needs and related information gathered as part of the projectLeads and conducts business analysis in order to assess client's business problems / opportunities and documents the business requirements in such a way that I&IT solutions can be determinedApplies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Standard Systems Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiativesDevelops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys;
business rules definition and non-functional requirements definitions for assigned projects Monitors progress, resolves problems and reports regularly to I&IT management and stakeholdersDevelops performance measures and traceability matrices for business analysis evaluation and conducts follow-up MUST HAVE SKILLS : Proven experience facilitating discussions between stakeholders and technical staff to ensure alignment of business objectives and technical solutionsExperience producing high-quality documentation, including business cases, requirements specifications, and process workflowsStrong verbal and written communication skills to convey complex concepts to both technical and non-technical stakeholdersFormal Business Analysis Certification / Training with practical application of these methodologies in dynamic, cross-functional environmentsProven experience in digital transformation projects, working closely with stakeholders to define business requirements and translating them into actionable project deliverablesAbility to lead the development of digital roadmaps and optimize business processes for digital platforms, ensuring alignment with organizational goalsExperience in Agile methodologies, including managing product backlogs and facilitating timely delivery of business solutionsStrong analytical and problem-solving skills demonstrated across multidisciplinary projects, collaborating with both business and IT stakeholdersStakeholder negotiation and communication skills, ensuring alignment on project scope, timelines, and deliverables for successful project outcomesFamiliarity with digital tools and platforms, with the ability to recommend solutions that enhance user experience and streamline business processesExperience ensuring compliance with digital standards and regulations (e.
g., AODA), aligning with best practices in public or private sector digital initiativesExperience developing strategies, preparing business cases and cost-benefit analysis.
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagementExperience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope Awareness of emerging I&IT trends and technologiesExcellent decision-making and interpersonal skillsA team player with a track record for meeting deadlines Experience in the use of information retrieval packagesAbility to translate business and data requirements into specifications sufficient for designing appropriate technology solutionsExperience with a wide range of methods, tools and techniques for business analysis such as : business functional modelling, business event modelling, business process mappingExperience in structured, object oriented and agile methodologies for user requirementsExperience developing performance measures for business analysis evaluation and subsequent follow-up NICE TO HAVE SKILLS : Knowledge and understanding of Business Analysis frameworks and best practices, such as those outlined in the Business Analysis Body of Knowledge (BABOK)Knowledge and understanding of Information Management principles, concepts, policies, and practices, with the ability to apply them in analyzing business processes and system requirementsKnowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards, ensuring business solutions comply with accessibility requirementsAbility to make recommendations on business process improvements and support decisions regarding the acquisition of software, hardware, and technology resources based on business needs and analysisExperience in coordinating and monitoring business requirements and deliverables, identifying and troubleshooting issues as they arise, and providing ongoing business expertise to ensure project success and effectivenessAbility to identify conflicts between business and functional areas and propose solutions to resolve these conflicts effectively to keep the project aligned with business objectivesStrong relationship management skills to handle client and stakeholder expectations, provide regular updates, and address potential conflicts between business requirements and project scopeExperience overseeing Digital First Assessment, Cyber Security, Privacy and Architecture and Project Gating for public sector projects EVALUTION CRITERIA : Business Analysis Skills - 40%Formal business analysis training or equivalent practical experienceExperience leading large, complex, and multidisciplinary projectsStrong analytical and problem-solving skills, including requirements gathering and process mappingExperience working in Agile environments, managing product backlogs, and ensuring delivery of business solutionsDigital transformation experience, enabling organizations to enhance their processes and technologiesExperience negotiating with clients and stakeholders to define clear, actionable business requirementsAbility to oversee and manage key project assessments (e.
g., Digital First, Cyber Security, Privacy, and Architecture) for public sector projects Client and Technical Team Interaction - 20%Ability to collaborate effectively with both business clients and technical teamsProven experience facilitating discussions between stakeholders and technical staff to ensure alignment of business objectives and technical solutionsExperience managing stakeholder expectations and resolving conflicts to ensure smooth project deliveryExperience in Agile environments, fostering strong communication between cross-functional teams to meet project goals Documentation - 20%Experience producing high-quality documentation, including business cases, requirements specifications, and process workflowsAbility to create detailed presentations, dashboards, briefing papers, and status reports for different audiences, including senior management and stakeholdersDemonstrated proficiency in maintaining clear, comprehensive project documentation throughout the project lifecycle Communication Skills - 10%Strong verbal and written communication skills to convey complex concepts to both technical and non-technical stakeholdersProven ability to facilitate discussions, defuse tensions, and resolve issuesExperience in team-building and managing relationships with senior management, internal and external stakeholders Agile / DevOps Experience - 10%Experience working in Agile environments, managing sprints, backlogs, and sprint goalsFamiliarity with DevOps practices, including continuous integration and delivery (CI / CD)Experience in supporting Agile / DevOps teams, ensuring alignment between business objectives and technical delivery URGENT : Please read the job description above.
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