Sales Operations and Communications Specialist

Description

Hybrid – This role is categorized as hybrid. This means the successful candidate is expected to report to either the Markham Elevation Centre or the Oshawa Elevation Centre three times per week, at minimum. Reporting to the Sales Operations and Communications Manager, the Sales Operations and Communications Specialist will support the Sales Operations and Communications Team, working to drive the strategic implementation, execution, and governance of all dealer‑facing communications and operational sales initiatives at General Motors Canada. You might be a good fit for this role if you’re an expert communicator and eager to align perspectives and priorities. The ideal candidate for this role embodies the GM Behaviours and is motivated by the desire to continue to drive sales/communications process improvements, internally and with our Dealer Network. The ability to collaborate, and the effective prioritization of ambiguous and fast‑paced priorities is key. Previous project management experience is an asset.

What You’ll Do

• Support the Dealer Communication Teams process and output from meetings
• Support the coordination, administration and communication of the Dealer Boards, RMAB, DMA, Subcommittees and Advisory Boards as well as any meeting outputs and follow up actions
• Support the coordination, logistics and execution of key company/Dealer meetings with agency stakeholders including and not limited to: ERT, Dealer Facing Events, Conferences, PDD, Training, Field Net Meeting, MAB
• Assist with the DCT process alongside the DCT Coordinator for tasks including but not limited to content coordination, action item management, dealer boards page updates, and by‑laws
• Support the DCT Coordinator with the annual DCT election process
• Lead for Dealer Board Page updates and dealer facing communications
• Maintain existing, and develop new, data analytics dashboards/reports supporting VSM
• Work with various cross‑functional departments including the regions to ensure all stakeholder interests are represented
• Assist and support Sales Operations, Retail Excellence and Simplification (incl. training), Field Communications and Retail Marketing deliverables, stakeholder approvals and deadlines
• Lead for Dealer Graphics, colour and trim
• Lead the creation and distribution of Dealer facing communications, scripts and/or newsletters to the dealer body/network

Key Skills & Competencies

• Comfortable working with ambiguity – Able to bring clarity and focus to ambiguous situations
• Excellent interpersonal skills – Able to build strong working relationships across teams
• Ability to quickly learn new skills and adapt to new responsibilities with natural curiosity
• Strong time management skills – Can prioritize and work independently under tight deadlines
• Comfortable with complexity – Able to structure and solve complex problems
• Excellent written and oral communication skills (including PowerPoint Wizardry)
• Must be results‑driven, highly organized, and self‑motivated; taking initiative and following through

Education and Training

• Successfully obtained a Bachelors degree; advanced degree or experience in business, marketing, sales, communications preferred
• Advanced Excel, Powerpoint is required
• Power BI and Tableau experience beneficial
• Bilingualism (French/English) is an asset

Benefits

The goal of the General Motors of Canada total rewards program is to support the health and well‑being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others: Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave. Healthcare, dental and vision benefits including health care spending account and wellness incentive. Life insurance plans to cover you and your family. Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement. GM Vehicle Purchase Plan for you, your family, and friends. GM DOES NOT PROVIDE IMMIGRATION‑RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well‑being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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