Vehicle Conditioning Assistant

Position Overview

Select how often (in days) to receive an alert. Salary Range : $48,885.20 - $52,561.60 Annually. Location : Abbotsford, British Columbia, Canada.

We welcome applications from all qualified job seekers. If you require accommodations throughout the application or hiring process, please don’t hesitate to contact accessibility_services@icbc.com . Also consider joining our Indigenous Peoples or People with Disabilities Talent Pool to receive information about future opportunities and to learn more about our DEI hiring.

Position Highlights

We are looking for proactive, detail-oriented individuals to join our team and provide administrative and customer service support. In this role, you will prepare, document, and photograph vehicles for sale, assist customers with retrieving personal belongings, and manage accurate records and inventory. Your knowledge of vehicle specifications, organizational skills, and dedication to safety and customer service will be essential for success in a fast-paced, service-oriented environment.

Responsibilities

Prepare Salvage for Sale

Wash vehicle and perform light interior detailing as required. Remove after-market products, license plates, personal belongings, and garbage from the vehicle. Ensure all keys, fobs, or cards are secured with the vehicle. Perform engine start / run test and drive testing. Test and check condition of engines and batteries. Take photographs for use in sale listings. Catalogue vehicle specifications and damage in written and visual media to generate accurate product descriptions.

Customer Service

Assist customers in retrieving personal belongings from salvage vehicles. May be required to escort customer or unlock vehicle so they can gain access. Explain salvage and vehicle disposal policies and procedures in understandable terms.

Records

Enter and update system records and documentation related to salvage. Verify correct match of vehicle identification number to claims file information. Maintain and update salvage inventory data.

Position Requirements

Knowledge / Technical Skills

• of relevant department policies and procedures as they pertain to salvage and disposal of motor vehicles
• of motor vehicle makes, models, years, fuel types, mechanical and electrical parts, and equipment
• of occupational health and safety safe work procedures to connect and disconnect vehicle batteries and perform ‘engine starts’ and ‘run and drive’ testing of applicable salvage vehicles
• of the relevant computer applications and databases to enter, edit and retrieve data
• of basic digital camera / handheld touchscreen devices and image capturing to capture vehicle condition

Analytical / Problem Solving Skills

Communication / Interpersonal Skills

Organization Skills

Physical / Concentration Ability

Licensing / Accreditation

About ICBC

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment.

Core Values

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