Partnership Development Manager

SONA powered by Celero is a fintech company dedicated to delivering transparent intuitive and affordable payment solutions to businesses of all sizes. We offer a comprehensive suite of tools including point-of-sale systems mobile and online payments e-commerce integrations loyalty and gift card programs and merchant financing all designed to help merchants simplify operations and drive sustainable growth.

Were seeking a Partnership Development Manager to play a critical role in expanding SONAs partner ecosystem and driving revenue growth. This is an exciting opportunity for someone who has experience working with credit unions banks or financial institutions brings sales or relationship management experience and thrives in a role that blends strategy partnership building and execution.

The Partnership Development Manager owns the end-to-end partner experience from onboarding and enablement to ongoing performance optimization. Youll serve as a trusted advisor to referral partners and an internal advocate who collaborates cross-functionally to ensure partner success. This role will focus on retaining expanding and acquiring referral partners that generate qualified leads for SONA while strengthening long-term mutually beneficial relationships.

If you enjoy building relationships driving measurable results and helping shape the future of a growing fintech organization this role offers the opportunity to make a meaningful impact while growing alongside the business.

Responsibilities

• Own and grow referral partner relationships to increase qualified lead flow and revenue for SONA
• Serve as the primary point of contact for assigned partners building trusted long-term relationships
• Onboard train and enable new referral partners to ensure fast effective ramp-up and ongoing success
• Proactively manage partner retention by removing friction from sales cycles and anticipating issues before they escalate
• Provide regular performance reporting and insights to referral partners and internal leadership
• Maintain accurate high-quality CRM data reporting integrity and partner access controls
• Act as an internal advocate and liaison for referral partners aligning cross-functional teams to partner needs
• Research source and develop new referral partnerships that align with SONAs ideal lead profile
• Deliver virtual and in-person presentations trainings and information sessions for partners and prospects
• Balance multiple partner priorities and initiatives while driving scalable sustainable growth

Experience & Requirements

• Previous professional experience in a similar role
• Strong relationship management and customer service skills
• Excellent written and verbal communication abilities
• Comfort presenting to both small and large audiences
• Ability to manage multiple partners priorities and deadlines
• High attention to detail with a strong bias toward execution
• Experience working cross-functionally to deliver partner and customer outcomes
• Proficiency in CRM systems Microsoft Office (Excel Word) and Google Suite

Reports to: Director of Partnerships

Compensation: base salary starting at $60000 CAD variable performance-based earnings

Location:Halifax NS

Hours: Onsite M-F 9am-5pm

Celero Commerce provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Please Note:Celero Commerce participates in E-Verify and performs background checks on all new hires. We will provide the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) with information from each new employees form I-9 to confirm work authorization.