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Heavy Equipment Shop Lead Hand, Earth Moving

Heavy Equipment Shop Lead Hand, Earth Moving

Liebherr GroupBurlington, ON, CA
30+ days ago
Salary
CA$45.00 hourly
Job type
  • Full-time
Job description

The Lead Hand is responsible for delivering high levels of mechanical effectiveness & repairs to meet customer service standards. The Lead Hand will aid the overall operations of the shop and provide on-going support to Shop Technicians through hands-on training, maintenance, repairs and quality inspections.

The successful candidate will supervise and act a motivating, exemplary role model for Technicians and Apprentices to follow. The Lead Hand will have a high level of Technical expertise to grow the technical and professional skill set to Liebherr standards.

Responsibilities

  • Ensure and lead a safety first working environment, confirm team members comply with safety regulations at all times and see to timely resolution of any safety concerns or escalations
  • Foster team moral though regular, hands-on support and training for the shop team, including but not limited to; coaching, performance feedback, clear expectations for high standards of work practices & observations
  • Regularly mentor, train and review technical work within the shop for best practices, optimal quality and safety
  • Frequently commmunicate with Shop Supervisors / Managers as needed on shop performance and KPIs
  • Deliver on customer satisfaction and support business growth by meeting on-time and on-spec deliveries, provide timely escalations if required
  • Maximize productivity and efficiency in the shop by prioritizing job orders and service requirements, ensuring appropriate number and mix of staff are assigned to meet timelines
  • Provide and encourage continuous improvement in shop operations through discussions among management, sales and shop team.
  • Maintain good housekeeping throughout the shop and at workstations including implementation of 5S elements
  • Organize and deliver tool box talks daily
  • Other duties as assigned

Competencies

  • Minimum of 5+ years of relevant Heavy Equipment experience is required
  • 421A / Red Seal Heavy Equipment License required
  • Demonstrated leadership / mentor experience is strongly preferred
  • Customer centric and performance driven
  • Expert knowledge of electrical, hydraulic, pneumatic, mechanical components, diagnostics and troubleshooting techniques
  • Experienced with component exchange, repair and warranty related activities
  • Strong ability to read and understand schematics and technical drawings
  • High attention to detail and an analytical mindset for managing quality standards and workshop performance
  • Dedicated team player, able to work with ease and diplomacy with others
  • Strong communication and motivational skills

    • Our Offer

  • Highly competitive wages (premiums & allowances for select roles
  • Local & International training opportunities
  • Challenging work opportunities
  • Comprehensive benefits and employer paid premiums from day one
  • Paid vacation & health and wellness days
  • Generous employer RRSP matching
  • And much more!

    • Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

    Liebherr - One Passion. Many Opportunities.

    The company

    The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has ten branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace, transportation, and refrigeration industries.

    Location

    Liebherr-Canada Ltd.

    1015 Sutton Drive

    L7L 5Z8 Burlington, ON

    Canada (CA)