Housing Program Supervisor

Opportunity

The Annis Residence Supervisor is a member of our leadership team that operates out of the Chilliwack Health and Housing Centre. The primary role is to provide leadership and supervision to the Annis / Butchart housing staff team, to develop and implement creative programming within a residential setting, perform administrative functions such as scheduling and rent payments, and provide support and engagement with participants. The Supervisor will bring connection and advocacy to promote stability and wellbeing in participants’ housing sustenance. This position requires an understanding of the impacts of poverty, trauma, substance use, housing and mental health. This position also requires expertise in community engagement, active participation in Chilliwack housing tables, and working collaboratively with funders and stakeholders. A strong ability to use initiative and to function independently is also required. A good work ethic and high level of commitment to this leadership role is important.

Hours must be flexible to accommodate the needs of a 24-hour / day, 7 days / week program, where support is sometimes required outside of the typical work day hours.

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at hr@pcrs.ca. Personal information will be kept confidential.

Responsibilities

• Coordinates and oversees Annis Residence (22 participants) and Butchart House (5 participants), and provides overall support to the Annis Housing staff team
• Performs program administrative tasks as delegated by the Manager including hiring, performance appraisals, timesheets, staff scheduling, running team meetings, quarterly stats reporting, etc.
• Participates in the BC Housing CAA meetings to receive housing referrals for Annis, interviews candidates and selects suitable fits for the program - completes intake and orientation processes as per agency standards
• Offers both insight and practical goal-focused counselling strategies while maintaining a safe and respectful environment for participants
• Ensures the program and Annis staff are meeting policy and accreditation requirements, including oversight of our case management system, case noting, safety planning
• Helps to support the organization’s Facilities department with the upkeep of the physical site, including suite inspections, inventory and preparation of suites after move-outs, smoke alarms and sprinkler systems, and overall compliance with Occupational Health and Safety and agency standards
• Develop and implement creative outings and activities, including group workshop sessions that are relevant to participant needs
• Assists in being a larger part of a supportive and positive Leadership team for the Chilliwack Health and Housing Centre site, working alongside the Director, Manager and other Supervisors
• Maintains the health and safety of self, participants and community as a priority, and manages problematic behaviour and emergency situations according to agency policy and practice

Qualifications

Skills and Abilities

Who We Are

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ / Selilwitulh (Tsleil-Waututh), Qw\'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó : lō Nations.

Our Vision Everyone thriving in strong, healthy communities!

Our Mission To inspire healthy and inclusive communities through leadership and collaboration.

Our Values Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being

We Offer

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