Electronic Data Integration (EDI) Support Specialist

Electronic Data Integration (EDI) Support Specialist

Accenture is seeking an EDI Support Specialist to manage and troubleshoot the day‑to‑day operations of EDI integrations, including configuring tools, troubleshooting failures, and maintaining documentation.

Responsibilities

• Technical Support – provide day‑to‑day EDI operations support, troubleshooting data translation, transmission failures, and integration errors to minimize business disruption.
• Partner Management – collaborate with internal teams and external trading partners to onboard new partners and maintain existing integrations.
• System Maintenance and Configuration – configure and manage EDI tools and translators (e.g., IBM Sterling, Boomi) and participate in system upgrades and testing.
• Documentation – create and maintain comprehensive documentation, including process flows, partner specifications, mapping guides, and troubleshooting procedures.
• Data Mapping and Testing – assist in setting up and configuring EDI connections, including mapping and testing EDI documents to ensure accuracy.
• Monitoring – monitor EDI transactions to ensure timely and accurate processing of data.
• Work presence – this role requires presence at the local office 2–3 days per week.

Basic Qualifications

Preferred Qualifications

Location & Compensation

British Columbia / Ontario – hourly salary range $25.41 to $49.45.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Information Services

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