Technical Support CoordinatorNovotech Technologies Corp. • Carp, ON, CA
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Technical Support Coordinator
Novotech Technologies Corp. • Carp, ON, CA
30+ days ago
Job type
- Full-time
Job descriptionLegal right to work in Canada full-time. Experience with Windows driver installation, device manager, COM ports, and terminal programs. Ability to communicate with products using AT commands via terminal programs. Comfort with using custom programs to configure and update products. General understanding of cellular products or willingness to learn. Ability to read manuals, follow instructions, and develop procedures for product updates. Strong verbal and written communication skills to interpret and explain company information and policies. Ability to work independently with sound judgment and know when to involve senior team members. Effective presentation skills and ability to respond to questions from managers, clients, and the public. Coordinate with warehouse to meet shipping requirements and deadlines.
Novotech is growing, and we are seeking dynamic, energetic individuals passionate about the world of IoT to join our team. As a leader in Industrial IoT, our products are utilized across North America in police cars, ambulances, oil rigs, ATMs, lottery machines, and various other technologies.
If you enjoy tinkering with hardware, investigating problems, and communicating regularly with customers, we would love to hear from you.
Responsibilities :
- Program or prepare products for deployment by applying necessary configuration information.
- Assist as backup for warehouse work.
Qualifications :
Start Date : October 17, 2022
If interested, please let us know.
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Technical Support Coordinator • Carp, ON, CA
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