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Product Solutions Specialist

Product Solutions Specialist

Valsoft CorporationToronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About us :

Anju Software is a global leader in end-to-end software solutions purpose-built for the life sciences industry. We help pharmaceutical, biotech, and medical device organizations streamline operations, maintain compliance, and transform data into actionable insights. Our differentiator is combining deep industry expertise with flexible, scalable technology — delivering solutions that adapt to client workflows.

Anju operates across three divisions :

  • Medical Affairs : solutions for inquiries, compliance, and publications, including IRMS MAX (Medical Information Management) and Pubstrat MAX (Publication Planning & Management).
  • eClinical : solutions for clinical trial execution, including TrialMaster (EDC) and CTMS Master (Clinical Trial Management).
  • Data Science : solutions that turn complex data into insights, including TA Scan for therapeutic area analytics and decision support.

We are a remote-first company, leveraging a global talent network to continually improve our services and solutions. Anju is proudly owned by Valsoft Corporation, a Montreal-based company that acquires and grows vertical market software businesses, providing them with long-term stability and investment.

Role Summary :

Anju Software is seeking a Product Solutions Specialist to join our Medical Affairs division. This client-facing role is ideal for someone with experience in SaaS or life sciences technology who enjoys working at the intersection of sales, marketing, and product management. You will play a critical role in helping pharmaceutical and biotech clients understand the value of Anju’s solutions, while supporting internal teams to drive growth, adoption, and client success.

The Product Specialist bridges product expertise with client-facing engagement and reports to the Senior Director of Business Development within the Medical Affairs division. Acting as a key connector between Sales, Marketing, and Product teams, this role brings industry insight and a deep understanding of Anju’s Medical Affairs solutions to every client-facing interaction.

The primary focus is supporting Sales in client meetings — assisting technical discovery and delivering live solution demonstrations across Medical Information Management, Publication Planning, and emerging Medical Affairs tools.

Beyond demos, the role contributes to client-facing materials (fact sheets, presentations, user guides, feature updates) and supports business needs including RFP responses, solution release cycles (release notes, user guides), and occasionally business development activities such as lead generation.

This is not just a demo role — it is a strategic connector and enabler, ensuring Anju’s Medical Affairs solutions are positioned effectively, understood clearly, and adopted successfully by clients.

What you’ll be doing :

  • Support Sales in client-facing meetings : solution demos, technical discovery, and opportunity support.
  • Develop impactful client-facing materials (fact sheets, presentations, user guides and help files, feature updates, etc.).
  • Collaborate with Marketing and Product Owners to align messaging and create value-driven content.
  • Contribute to RFP and proposal processes with solution expertise and positioning.
  • Support solution release cycles by preparing / distributing release documentation and guides .
  • Provide product feedback to ensure solutions align with evolving client and industry needs and help build knowledge of market trends and competitive developments.
  • Act as a subject matter expert at conferences, webinars, and client workshops.
  • Partner with Business Development in lead generation activities when required.
  • Requirements

    What you should have :

  • 3–5 years in digital technology or SaaS, ideally with pharma / biotech clients
  • Experience delivering enterprise solution demos and supporting pre-sales / solution consulting
  • Background in pharma / biotech solution providers (Medical Affairs, Publications, PV, or Medical Information preferred)
  • Skilled in collaborating with Sales and Marketing on client-facing materials
  • Familiarity with medical information workflows, publication planning, compliance, and integrations (a plus)
  • Proficient in MS Office; experience with Canva, Adobe RoboHelp, or similar tools
  • Training delivery and user guide creation (preferred)
  • Detail-oriented, analytical, self-starter with strong ownership
  • Willingness to travel for client meetings, workshops, and industry events
  • Valid passport required
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