information technology (IT) support technician
- Education : Bachelor's degree
- Experience : Experience an asset
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
Work conditions and physical capabilities
Attention to detail
Health benefits
- Dental plan
- Vision care benefits
Other benefits
- Free parking available
- Work Term : Permanent
- Work Language : English
- Hours : 35 hours per week
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