Learning and Development Manager

The Manager, Learning & Development is responsible for the planning, oversight and execution of learning programs and initiatives that strengthen organizational skills, capabilities, compliance, and performance.

Now, if you were to come on board as one of our Manager, Learning & Developmen t, we’d ask you to do the following for us :

• Instructional design mastery; Using the ADDIE model (or similar) in your design and develop when implementing learning for both face-to-face and online courses
• Manage internal instructional design projects, external partners, and SMEs in creating appropriate content for courses that may include video, photos, audio, tests, quizzes, and interactive activities
• Develop curriculum to support a best-in-class employee experience and a strong onboarding program
• Expert in the design of leadership and front-line workshops focused on exceptional service, retail and customer experiences
• Solid experience in the design and facilitation of workshops supporting multi-levels of an organization
• Serve as program manager for key enterprise-wide content
• Consult on and configure course and program technical design and implementation that translates employee needs
• Analyze learning needs, tasks, and styles, to develop end-to-end and recommend end-to-end learning
• Using data, provide direction and guidance in learning-concept design to support organizational goal

Think you have what it takes to be our Manager, Learning & Developmen t? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.