Data Entry Agent - Release Operations

Job Description

Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is headquartered in Windsor, Canada. Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import / export trade compliance consulting, and integrated logistics services (international freight forwarding / global supply chain management, warehousing / distribution, and ground transportation). With operating locations across Canada and the United States, Farrow manages over 800 employees with 28 offices and warehouses, including those ofacquired company Link+ Corporation.

Position Summary

This entry level position is primarily responsible for receiving, reviewing and entering customs documents. The incumbent processes shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members based on instructions and standard operating procedures.

Key Responsibilities

• Receive documents via email, fax and mail. Review documents for completeness (e.g. date, description, value) ensuring that all necessary documents have been received for processing. Determine account number, ETA and apply bar code to billing sheet. Enter required information into database system
• Contact clients, branches or other brokers if additional documents or information is required.
• Respond to calls and questions from internal and external sources. Trace shipments and set up pre-arrivals at Customs
• Perform other duties such as sorting, matching and stapling documents, printing, faxing, filing, scanning and other functions as assigned

Education and Experience

Working Conditions, Mental Effort & Physical Requirements

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.

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