Robert Half is pleased to partner with our client, a respected leader in seniors' independent living, in the search for an experienced Community Director to oversee a 133 suite adult-living community in Leduc.
This is a highly visible senior leadership role responsible for full operational oversight, team leadership, financial performance, and the delivery of an exceptional resident experience. The ideal candidate is a strategic, people focused leader with deep expertise in seniors housing or retirement living environments.
Operational Leadership
- Oversee day to day operations across all departments, including maintenance, housekeeping, administration, and leasing.
- Ensure consistent delivery of high quality services and a well-maintained, welcoming environment.
Financial & Business Management
Develop, manage, and monitor annual operating and capital budgets.Oversee procurement, process invoices, manage rent collection, and maintain strong revenue performance.Implement corrective action plans to achieve financial targets and ensure ongoing profitability.Resident Experience & Community Engagement
Foster a warm, inclusive, community focused environment for residents aged 55+.Collaborate with team members to plan and deliver engaging social, recreational, and educational programs that support residents' physical, social, and intellectual well being.Act as the primary point of contact for residents and families, ensuring concerns are addressed promptly and satisfaction remains high.People Leadership & Human Resources
Recruit, hire, train, and manage a high performing team, including department leads and frontline staff.Provide mentorship, performance management, scheduling oversight, and support a healthy, values based workplace culture.Lead a team of five on site staff supporting 133 rental units.Marketing & Leasing Support
Partner with the Leasing Manager to support marketing initiatives and occupancy strategies.Contribute to refining community positioning and maintaining optimal occupancy levels.Compliance, Safety & Risk Management
Ensure the property meets all regulatory, housing, health, safety, and RTA standards.Lead communication and implementation of policies and procedures across the community.Qualifications & Skills
Experience
3-5+ years of senior leadership or management experience within seniors' living, retirement, or seniors' housing is required.Strong background in residential property management with demonstrated ability to develop, implement, and monitor policies and procedures.Education & Licensing
Post secondary education in business administration, public administration, human services, or a related field is an asset.Formal education or training in senior living demographics is required.RECA license is an asset; training may be supported following the probationary period.Skills & Attributes
Strong leadership, interpersonal, and communication skills.Proven ability to handle confidential and sensitive information with discretion.Deep understanding of the needs, expectations, and dynamics of the senior population.Competence in HR management, financial oversight, and facility operations.Proficiency with Microsoft Office and industry software, including Yardi Breeze.Detail oriented, organized, and able to balance strategic priorities effectively.Flexibility to work a variable schedule, including shared on call responsibilities on evenings and weekends.