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Ability Management Specialist

Ability Management Specialist

NorQuest CollegeEdmonton, AB, CA
30+ days ago
Salary
CA$87,095.00–CA$108,899.00 yearly
Job description

Job Description

ABILITY MANAGEMENT SPECIALIST

PEOPLE & TALENT OPERATIONS

NorQuesters are difference makers and we’re searching for someone dedicated to making a difference to join our Talent Operations team as an Ability Management Specialist. Reporting to the Manager, Talent Operations, the Ability Management Specialist will play a key role in the effective development and implementation of an Ability Management program that positively impacts organizational outcomes anAd employee engagement in ways that support equitable and inclusive experiences for all.

This role supports NorQuest through partnership with employees, People leaders, external parties, and union / association partners. They are responsible for managing cases and coordinating workplace accommodations for non-work-related illnesses and injuries, ensuring a safe and sustainable return to work experience for NorQuesters. Success in this role will be achieved by contributing to NorQuest’s culture as a champion for our Q’s (values) especially living out ‘be compassionate’ and ‘find ways forward’.

HOW YOU’LL MAKE A DIFFERENCE

Ability Management Program Development and Maintenance

  • Develop an internal ability management program designed to support the college’s commitments to equity, diversity, and inclusion, strategic outcomes, operations, and legislative requirements.
  • Regularly monitor the effectiveness of ability management processes and develop and implement solutions as needed.
  • Stay up to date through self-education on legislation, trends and emerging practices in ability management and employee wellness.
  • Develop and track reports, metrics, and trends to measure programs. against stated objectives, enabling improvements.
  • Communicate ability management trends and observations to relevant leadership groups to raise awareness of risks and to help inform approaches to improve overall employee experiences and wellness.
  • Develop and provide training and education to People leaders and People & Talent Operations team members on the employer’s obligations as it relates to managing responsibilities associated with ability management (i.e. – duty to inquire, duty to accommodate, gradual return to work, etc.).
  • Partner with the Manager, Talent Operations to monitor and manage service delivery of external vendors.

Case Management and Support

  • Collaborate and partner with People & Talent Operations team members as they liaise with People leaders to support Ability Management processes.
  • Provide guidance to People leaders and facilitate return to work (RTW) meetings to ensure any required accommodations and the RTW schedules are appropriate. Monitor the RTW and provide updates to relevant parties as required.
  • Respond to ability management inquiries and advise on topics ranging from simple processes to complex legislative interpretations.
  • Provide specialized support and guidance to employees who are ill or injured with a focus on positive outcomes through an effective recovery focused approach.
  • Input Ability Management data into all relevant systems (i.e. – HR Information System, Ability Management software).
  • Analyze complex claims through fact gathering, reviewing medical information, and case investigation, seeking support from People & Talent leadership and legal advice where needed.
  • Liaise with appropriate third parties to manage claims and seek independent medical evaluations including medical practitioners and experts, occupational testing organizations, employee assistance programs, etc.

    • Support Employee Wellness Programs

  • Support and promote employee wellness programs (EAP, health clinics, gym memberships, etc.).
  • Review and make recommendations for employee wellness program adjustments or enhancements.

    • WHAT YOU BRING

  • Bachelor’s degree in a related program required.
  • Certified Disability Management Professional (CDMP), Certified Return to Work Coordinator (CRTWC) or Certified Employee Benefit Specialist (CEBS) certifications are strongly desired.
  • Minimum 5 years in an Ability Management role.
  • Experience working within a post-secondary or public organization is preferred.
  • Demonstrated ability to developing and implementing programs and monitoring and adjusting for continuous improvement.
  • Strong understanding of all relevant legislation associated with Ability Management.

    • WHAT MAKES YOU A DIFFERENCE MAKER?

    As a difference maker you bring :

  • Strong communication skills (verbal and written).
  • Highly developed abilities and demonstrated success in guiding people through complex, sensitive, and confidential issues with a collaborative, results-oriented and team-centered approach.
  • Ability to impart knowledge and share expertise based on application of legislation, collective agreements, policies and procedures.
  • A track record of being a self-starter, comfortable working independently while knowing when to connect in with peers and leaders where a collaborative and aligned approach is needed.
  • Strong consultative skills.
  • A depth of expertise in Ability Management, and a keen desire to pay attention to what is emerging in the field.
  • A service-oriented, partnership approach to working with employees, leaders and peers.

    • SALARY : $87,095 - $108,899 reflective upon what you bring AKA your education and experience. This is a full-time permanent position with immediate access to our great pension and benefit programs.

    We offer flexible work options.  We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

    Our Commitment to Equity, Diversity, and Inclusion :

    We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

    shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

    NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

    ACCESSIBILITY : At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to.

    APPLY TO BECOME A NORQUESTER : If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

    PSST : Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.

    COMPETITION NUMBER : 2024-4385

    CLOSING DATE : February 11th, 2024 at 11 : 59 PM MST

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