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technical support specialist – information technology (IT)

technical support specialist – information technology (IT)

Tech Quest SolutionsCalgary, AB, CA
30+ days ago
Salary
CA$30.00 hourly
Job type
  • Permanent
Job description
  • Education :
  • Expérience :
  • Education

    • Secondary (high) school graduation certificate
    • Work setting

    • Relocation costs covered by employer
    • Willing to relocate
    • Tasks

    • Give access to computer networks
    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Experience

    • 1 year to less than 2 years
    • Durée de l'emploi : Permanent
    • Langue de travail : Anglais
    • Heures de travail : 35 hours per week