Role : Payments Business Analyst
Location : Mississauga ON
Full Time
Must :
- Strong knowledge of payment systems : UPI IMPS NEFT / RTGS card rails ISO 8583 / 20022.
- Familiarity with risk and fraud controls tokenization and data security.
- Expertise in requirements elicitation BRD / FSD creation and Agile methodologies.
- Hands-on with tools : JIRA Confluence Visio / BPMN modelling.
- Excellent communication leadership and problem-solving skills
Role Summary
As a Lead Business Analyst you will drive end-to-end business analysis for payment products and modernization initiatives. You will lead requirement gathering solution design and process optimization across multiple payment rails (Cards UPI NEFT / RTGS ISO 20022 Cross-border). This role requires strong domain expertise leadership in stakeholder management and the ability to mentor junior BAs.
Key Responsibilities
Requirements Leadership
Own business requirement gathering impact analysis and documentation (BRD FSD user stories).Ensure alignment with product strategy regulatory mandates and technical feasibility.Domain Expertise
Deep understanding of card issuing / acquiring UPI / A2A payments ISO 8583 / 20022 messaging and cross-border flows.Knowledge of merchant onboarding settlement chargebacks and dispute lifecycle.Regulatory & Compliance
Embed RBI guidelines PCI DSS tokenization mandates AML / KYC and scheme rules into requirements.Ensure compliance with authentication standards (EMV 3DS SCA).Process Design & Optimization
Create end-to-end process flows journey maps and operating models.Drive process re-engineering for efficiency and scalability.Stakeholder Management
Act as a bridge between business and technology teams.Conduct workshops manage senior stakeholder expectations and resolve conflicts.Delivery Enablement
Support solution design UAT and production readiness.Ensure traceability from requirements to delivery.Team Leadership
Mentor junior BAs review deliverables and enforce best practices in documentation and analysis.Required Skills
Strong knowledge of payment systems : UPI IMPS NEFT / RTGS card rails ISO 8583 / 20022.Familiarity with risk and fraud controls tokenization and data security.Expertise in requirements elicitation BRD / FSD creation and Agile methodologies.Hands-on with tools : JIRA Confluence Visio / BPMN modelling.Excellent communication leadership and problem-solving skills.Preferred
Experience in banking or fintech environments.Exposure to real-time payments API-based integrations and event-driven architectures.Certifications : CBAP Agile / Scrum TOGAF (optional)Key Skills
SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills
Employment Type : Full Time
Experience : years
Vacancy : 1