General Manager

Owen Sound Medical Association (OSMA) is a respected healthcare organization committed to delivering high-quality medical services to the community. OSMA fosters a collaborative environment where staff and physicians work together to ensure the smooth operation of medical facilities. The organization is focused on enhancing patient care operational efficiency and long-term sustainability through clear roles accountability and continuous improvement.

Reporting to the Board of Directors the General Manager will serve as the primary point of contact for clinic operations. This strategic leadership role is responsible for overseeing all operational functions including HR and staffing supporting finance and ensuring the day-to-day business runs smoothly. The General Manager will empower the management group streamline processes and drive organizational effectiveness.

YOUR DAY TO DAY

• Oversee all operational functions across the clinic including front- and back-office processes scheduling systems and patient experience.
• Lead and support the management group ensuring clarity in roles accountability and efficient workflow.
• Manage HR functions such as recruitment onboarding performance management employee relations and policy implementation.
• Support financial operations by collaborating with the finance function managing vendor relationships and contributing to financial planning.
• Serve as the primary liaison between the Board and the management team preparing reports and supporting strategic decision-making.
• Implement process improvements standard operating procedures (SOPs) and knowledge management practices.
• Ensure compliance with employment standards workplace health and safety legislation and organisational policies.
• Foster a positive and productive work environment supporting staff development and retention.
• Leverage technology and automation to enhance clinic flow and reduce administrative burden.

WHAT YOU BRING

WHATS IN IT FOR YOU

We are committed to creating an inclusive accessible workplace in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for candidates during all aspects of the recruitment and selection process. If you require accommodation please contact us at to discuss your needs.

#LI-DNI

Required Experience :

Director

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full Time

Experience : years

Vacancy : 1