Customer Order Specialist

Position : Customer Order SpecialistLocation : Saint-LaurentSalary : $50KIs this you?Are you experienced in order entry, customer-focused, a great listener, and ready for a new opportunity? If you have strong time management skills and a keen eye for accuracy, we want to hear from you! Apply now, let's talk!Our client specializing in manufacturing customized safety products tailored to meet each of their client's specific needs is seeking a Customer Order Specialist to join their team. What is Offered to You : - Three weeks of vacation paid per year- Three personal / sick days per year - Health benefits with 80% coverage paid by the employer- RRSP plan to help secure your financial futureWe Would Love to Meet You : - You have advanced level of English spoken and written to support operations in other regions and provide technical or specialized knowledge to customers outside of the Quebec region for various daily tasks.- You possess strong computer skills, including proficiency in various software applications; experience with ERP systems is a valuable asset that will enhance our operations.-You have a background in customer service and order management, effectively handling inquiries and processing orders via both email and phone. Your ability to communicate clearly and efficiently with customers is essential in ensuring a seamless experience.Key Responsibilities : - Manage and respond to incoming customer calls and inquiries promptly and professionally- Address customer questions about products and services through both phone and email- Handle Return Merchandise Authorization (RMA) requests and oversee the entire RMA process- Enter and process sales orders, coordinating with customers to obtain any missing or necessary information- Coordinate inbound and outbound transportation with carriers when required- Request freight quotes, and oversee shipping and invoicing to ensure accurate and timely deliveryPlease forward your resume to Cristina Bilbao at [email protected] A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity. CNESST permit numbers : AP-2000158 & AR-2000157