Customer Service Representative

Are you ready to be the reassuring voice millions of Canadians trust? We are seeking a Client Care Representative (English) to join our dynamic Contact Centre team as a Client Wellness Champion, providing essential service to clients and providers regarding our Group Benefit products.

Why You'll Love Working with Us :

• Weekday Schedule : Enjoy a Monday to Friday work week with shifts between 8 AM and 8 PM. Shifts vary from 8AM to 8PM and require full availability between these hours.
• Work-Life Balance : This is a hybrid position requiring working from the office at least 2 times per week. Quantity and fixed days per week subject to review.

Position : Customer Service Representative

Shift : Full-Time

Salary : Competitive payrate

Contract - 6 months (potential contract to hire)

Location : Hybrid role meaning work site is Waterloo King on Wed+Thurs, WFH M-T-F

Daily Work hours (e.g. 9 am – 5 pm) : Can be any 8-hr shift between 8am-8pm (8-4, 9-5, 10-6, 12-8)

Advantages

Hybrid role

6 months contract

Possibility of extension

Potential contract to hire

Full time hours

Responsibilities

Qualifications

Assets :

Must be able to obtain Reliability Status through the Government of Canada (includes a background check with fingerprinting by the RCMP).

Summary

If you are a compassionate and skilled professional seeking a challenging and rewarding career, we encourage you to apply. Join this team and contribute to a positive impact on the lives of others.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.