Part Time Night Attendant

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional manner, cleaning and sanitization of common areas.

Key Responsibilities :

To run the front desk in a courteous efficient manner;

To answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner;

To redirect calls as appropriate and take clear, concise messages when required;

To greet, assist and direct all visitors;

To handle various administrative and introductory accounting duties;

To pick up and sort internal mail;

To stamp, deliver and maintain mail machine for external mail;

To prepare packages and arrange courier pick up;

To arrange meeting room schedule and bookings;

To update phone and distribution lists;

To replace staff as necessary;

To answer and respond immediately to emergency response system;

To report promptly to management of maintenance & repairs that are necessary throughout the facility by entering in Maintenance Care system;

To always be accessible to your team and management and promptly attend any problems / concerns that may arise;

To maintain a clean, safe, fully stocked and well organized reception area;

To establish and maintain harmonious relationships with residents, their families and employees;

To report to management if the residents have concerns or complaints;

To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);

To provide evening security and emergency response for residents when required;

To clean areas according to assigned schedules using appropriate cleaning andsanitation methods and procedures;

To clean common areas, including furniture, kitchen and washroom fixtures, walls, ceilings, lights, vents and windows;

To do laundry (including washing, treating & folding);

To operate floor care machines and steam cleaning equipment;

To strip, scrub, spray, and buff all carpet and non-carpet floor surfaces;

To pick up garbage & recycling and transport to designated areas;

To adhere to established residence policies and procedures, including safety rules and safe working practices;

To prepare documentation as required according to residence policy;

To be aware of the Residents Rights & Responsibilities and endeavor to respect and promote it;

To attend in-service training as required in order to better serve the needs of the residents;

To complete The Learning Centre as monthly online training;

To attend staff meetings as required to be aware of changes in Residence that have taken place;

To participate in the Quality Improvement Program;

To complete other duties as assigned;

To uphold and promote organization’s values and philosophy relating particularly to ethics, morality, and integrity.

Required Education, Credentials and Experience :

Excellent interpersonal, oral and written English communication skills, demonstrating empathy and patience;

Ability to provide feedback on a day-to-day basis;

Knowledge and experience with standard institutional cleaning techniques;

Previous experience in commercial / residential / Healthcare cleaning and laundry procedures is desirable

Previous experience in reception is considered an asset;

Must exhibit professional and polished telephone manner;

Ability to handle multiple tasks at once, work under pressure, and meet deadlines;

High organized and detail focused;

Expertise in Microsoft Word (Word, Excel, PowerPoint, E-mail) preferred;

Ability to work with minimal supervision;

Current CPR and First aid;

Current Smart Choices Responsible Service Certification (Serving it Safe);

Current (within 6 months) Vulnerable Position / Sector Screening (VPS);

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.

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