Recreation Facility Clerk

Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities and run the programs that enhance the well-being of our community.

The Community Services Department is hiring two permanent part-time Recreation Facility Clerks (0.6) to help promote healthy lifestyles, opportunities for play, and recreation in a fast-paced team environment. Reporting to the Recreation Facility Clerk Supervisor, the primary duties include :

• Providing excellent customer service and program information in person, by email, or over the telephone;
• registering participants using the ActiveNet registration system;
• facility rentals;
• handling large amounts of cash;
• POS transactions; preparing statistics, data entry, computer work; and,
• other related duties as required.

Desirable qualifications include a passion for providing excellent customer service while working in a dynamic environment, initiative, strong attention to detail, knowledge of the ActiveNet registration system, cash handling, Microsoft Word / Excel experience, knowledge of community recreation programs, and a demonstrated ability to deal effectively with the public. The successful candidate will possess a current and valid CPR certificate.

Candidates should be available to work weekend and night shifts and have flexibility for holiday coverage. The successful candidates will be required to supply a police information check.

Position Status :

WVMEA (Union) – Permanent, Part-Time (0.6)

Hours of Work :

21 hours per week (Permanent Part-Time)

Hours and days of work may vary.

Starting Rate of Pay :

25.84 per hour (2022 Rates)

This position has a pay structure with five steps which increase annually.

Closing Date :

11 : 59 p.m. on November 27, 2023