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Senior Information Technology Specialist

Senior Information Technology Specialist

BoomerangFXMississauga, Ontario, Canada
3 days ago
Salary
CAD60000–CAD65000 yearly
Job type
  • Full-time
Job description

Why BoomerangFX?

BoomerangFX is more than just a SaaS tech company – we are one of North America’s fastest-growing healthcare SaaS solutions providers offering integrated practice management software, digital marketing and e-learning solutions to the aesthetic medical industry – we serve specialized industry segments spanning dermatology, medspa, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices manage and operate their clinics – our solution offers patient workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution – this unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX is expanding rapidly across North America and international markets including Australia, Germany, France, the UK and Latin America with industry-leading technology that is helping to modernize private aesthetic healthcare practices.

Position Overview

We are seeking an experienced Senior IT Infrastructure Specialist to join our growing team at BoomerangFX. This role involves designing, implementing, and maintaining a robust IT infrastructure to support our fast-paced operations. The ideal candidate will be a proactive and detail-oriented professional with expertise in managing complex IT systems, network security, server administration, cloud solutions, and disaster recovery planning. This role is crucial in ensuring the stability, scalability, and performance of our IT environment.

Key Responsibilities

  • Infrastructure Design and Management : Design, implement, and manage the company’s IT infrastructure, including hardware, software, networks, and cloud platforms.
  • Network Administration : Oversee the management and troubleshooting of LAN, WAN, VPN, and Wi-Fi networks, ensuring high availability and security.
  • Server and Cloud Management : Administer and maintain both on-premises servers and cloud infrastructure (e.g., AWS, Azure), including system backups, monitoring, and scaling.
  • Security and Compliance : Implement and enforce security measures (e.g., firewalls, encryption, intrusion detection systems) to protect against threats and ensure compliance with relevant standards (e.g., GDPR, HIPAA).
  • Disaster Recovery and Business Continuity : Develop and maintain disaster recovery plans and backup strategies, ensuring quick recovery and minimal downtime during incidents.
  • System Monitoring and Optimization : Continuously monitor IT systems for performance, proactively addressing any issues to improve efficiency and reliability.
  • Technical Support : Provide advanced technical support to other IT staff, end-users, and departments as needed.
  • Collaboration : Work closely with other teams, such as Development, Operations, and HR, to integrate new technologies and optimize current systems.
  • Documentation and Reporting : Maintain accurate documentation of all IT infrastructure and systems, including configurations, network diagrams, and system updates.
  • Vendor Management : Collaborate with external vendors for hardware, software, and network services, ensuring cost-effective solutions and timely resolution of issues.
  • Team Leadership and Mentoring : Provide leadership and guidance to junior IT team members, helping them grow and develop their technical skills.

Required Skills and Qualifications

  • Education : Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • Experience : 5+ years of experience in IT infrastructure, including systems and network administration, cloud technologies, and security management.
  • Technical Skills :
  • Proficiency with Windows Server , Linux / Unix systems , and macOS administration.
  • Hands-on experience with cloud platforms (AWS, Microsoft Azure, Google Cloud).
  • Expertise in network protocols (TCP / IP, DNS, DHCP, HTTP, etc.).
  • Knowledge of virtualization technologies (VMware, Hyper-V, etc.) and containerization (Docker, Kubernetes).
  • Experience with backup solutions , disaster recovery planning , and system monitoring tools (e.g., Nagios, SolarWinds).
  • Strong understanding of cybersecurity practices , including firewalls, VPNs, IDS / IPS, and encryption protocols.
  • Certifications : Industry certifications such as CompTIA Network+ , Cisco Certified Network Associate (CCNA) , AWS Certified Solutions Architect , Microsoft Certified : Azure Administrator , or equivalent are preferred.
  • Problem-Solving Skills : Strong troubleshooting and diagnostic skills with the ability to resolve complex IT issues.
  • Communication Skills : Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
  • Project Management : Ability to manage multiple projects concurrently while meeting deadlines.
  • Preferred Skills and Experience

  • Experience with automation tools (e.g., Ansible, Puppet, Chef) and Infrastructure as Code (IaC) principles.
  • Familiarity with DevOps practices and integration with development pipelines.
  • Experience in ITIL framework and best practices for IT service management.
  • Familiarity with enterprise-level IT environments and managing IT infrastructure for large-scale operations.
  • If you are looking to join a dynamic tech company that values creativity, collaboration, and fun, then BoomerangFX is the place for you! Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career.

    What We Offer :

  • Competitive Salary : $60,000-$65,000 with potential for bonuses.
  • Benefits Package : Comprehensive medical, dental, and vision coverage.
  • Additional Perks : Paid time off, stock options, free on-site parking, and access to
  • an on-site gym.
  • Schedule :

  • Monday to Friday
  • Work Location : In person