Process Engineering Specialist II Job Details | Purolator
Purolator
Mississauga, ON, Canada
$47 an hour (estimated)
Full-time
Description
Reporting to the Manager Process Engineering - First & Last Mile the Process Specialist II role is responsible for leading process and performance excellence programs within the First and Last Mile operations umbrella.
- Key areas of responsibilities include;
- Ensure the First and Last Mile policies and procedures are designed to comply with internal and external business requirements
- Provide governance within the Business Process Framework to ensure that all processes associated with the First and Last Mile perform within set guidelines and achieve customer expectations
- Oversee tasks with multiple groups ensuring departmental alignment on Terminal Excellence projects and initiatives
Responsibilities
- Lead and coordinate the evaluation of processes, systems and technology impacting operations as per the approved business requirement
- Develop routines and best practices to ensure quality and performance
- Ensure processes comply with safety and quality standards
- Meet with operations managers to assess existing processes. Document voice of customer and assess requirements for first and last mile
- Lead and manage the exploration of process improvement strategies, documentation, data collection, defect management, and take to market activities within the first last mile
- Work with the Process Manager - FLM to execute deliverables assigned to complete the project scope on time and within budget
- Lead and conduct lessons learned exercises for continuous improvement of associated standardized processes
- Provide the Process Manager with process documents and standard operating procedures
- Develop job aids and reference materials
- Communicate and update project status and activities to all stakeholders
- Provide training and monitoring support to operations for system upgrades
Experience
Minimum of 4 years of relevant work experience in a high availability Transportation / Supply Chain / Network Logistics operation.
Experience within the Courier First and Last Mile considered an asset
Experience with transportation processes and standard operating procedures
Education
- Degree in Industrial Engineering / BS degree in Engineering graduate considered and asset
- Lean / Six Sigma training (Green Belt or above is preferred)
Skills
- Advanced technical skills
- Analytical thinker
- Strong leadership, project and time management skills with the ability to prioritize multiple projects in an agile approach
- Problem solver and strategic thinker with a strong work ethic and ability to work independently in a fast-paced environment
- Ability to work with a high degree of detail and accuracy constantly meeting deadlines
- Strong written and oral communications skills. Bilingual (English / French) considered an asset
- Knowledge in MS applications (i.e. Excel, Word, Outlook, PowerPoint, Project)
- Experience with UAT and JIRA
5 days ago