Process Engineering Specialist II Job Details | Purolator

Purolator
Mississauga, ON, Canada
$47 an hour (estimated)
Full-time
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Description

Reporting to the Manager Process Engineering - First & Last Mile the Process Specialist II role is responsible for leading process and performance excellence programs within the First and Last Mile operations umbrella.

  • Key areas of responsibilities include;
  • Ensure the First and Last Mile policies and procedures are designed to comply with internal and external business requirements
  • Provide governance within the Business Process Framework to ensure that all processes associated with the First and Last Mile perform within set guidelines and achieve customer expectations
  • Oversee tasks with multiple groups ensuring departmental alignment on Terminal Excellence projects and initiatives

Responsibilities

  • Lead and coordinate the evaluation of processes, systems and technology impacting operations as per the approved business requirement
  • Develop routines and best practices to ensure quality and performance
  • Ensure processes comply with safety and quality standards
  • Meet with operations managers to assess existing processes. Document voice of customer and assess requirements for first and last mile
  • Lead and manage the exploration of process improvement strategies, documentation, data collection, defect management, and take to market activities within the first last mile
  • Work with the Process Manager - FLM to execute deliverables assigned to complete the project scope on time and within budget
  • Lead and conduct lessons learned exercises for continuous improvement of associated standardized processes
  • Provide the Process Manager with process documents and standard operating procedures
  • Develop job aids and reference materials
  • Communicate and update project status and activities to all stakeholders
  • Provide training and monitoring support to operations for system upgrades

Experience

Minimum of 4 years of relevant work experience in a high availability Transportation / Supply Chain / Network Logistics operation.

Experience within the Courier First and Last Mile considered an asset

Experience with transportation processes and standard operating procedures

Education

  • Degree in Industrial Engineering / BS degree in Engineering graduate considered and asset
  • Lean / Six Sigma training (Green Belt or above is preferred)

Skills

  • Advanced technical skills
  • Analytical thinker
  • Strong leadership, project and time management skills with the ability to prioritize multiple projects in an agile approach
  • Problem solver and strategic thinker with a strong work ethic and ability to work independently in a fast-paced environment
  • Ability to work with a high degree of detail and accuracy constantly meeting deadlines
  • Strong written and oral communications skills. Bilingual (English / French) considered an asset
  • Knowledge in MS applications (i.e. Excel, Word, Outlook, PowerPoint, Project)
  • Experience with UAT and JIRA
  • 5 days ago
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