Bilingual Client Sales & Insights Manager

Manager Level 14

Lets be unstoppable together!

At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.â Were a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences cultures and viewpoints that each individual brings. By embracing a wide range of backgrounds skills expertise and beyond we create a stronger more innovative environment for our employees clients and communities. With us you can always bring your full self to work.â Join our inclusive committed team to be a challenger own outcomes and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

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What will you be doing

The primary objective of the Manager Retail Client Sales & Insights role is to deliver client service support to the retailer for Circana Collaborative Gateway services that engage the retailers CPG manufacturer clients. The role also supports Circana Retail Client Sales & Insights team members to deliver exceptional thought leadership analytical insights and servicing to the retailer.

Location

This position can be located in the following area(s) : Mississauga Ontario Montreal Quebec or Stellarton Atlantic. It is a hybrid role requiring 3 days onsite at the client and 2 days working from home.

Job Responsibilities

• Demonstrate the ability to build trusted relationships with the retailer and to engage in a consultative manner with the retailer when helping solve / manage content deliverables
• Communicate verbally and in writing essential Circana service details and process information so that retailer stakeholders understand key capabilities and benefits
• Work closely with senior retail client service team members to understand and analyze client issues target relevant insights and make timely recommendations
• Help retailer derive key strategic insights from various data types that Circana provides and become familiar with retailer issues merchandising marketing operations supply chain and competitive landscape
• Support exceeding revenue and favorable data contract terms through quality delivery of solutions reporting and insights
• Build credibility with senior retail client service team members and contribute to an enthusiastic client-focused team spirit

Requirements

Circana Behaviors

As well as the technical skills experience and attributes that are required for the role our shared behaviors sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role :

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs. The salary range for this role is 55K CAD to $65K CAD.

We offer a comprehensive package of benefits including paid time off medical / dental / vision insurance and RRSP to eligible employees.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

The anticipated application deadline for this position is January 26 2026.

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Required Experience :

Manager

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full-Time

Department / Functional Area : Sales

Experience : years

Vacancy : 1