A healthcare organization is seeking an IT Service Delivery Manager responsible for overseeing the Service Desk and Desktop support teams. The role involves developing service delivery processes, managing incident resolution, and collaborating with stakeholders. The ideal candidate will have a degree in Computer Science or Business Administration, project management experience, and significant leadership skills. With a budget of $4.2 million, this role offers a salary range of $50.30 – $59.18 hourly and requires a commitment to exceptional customer service.
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Service Delivery Manager • Whitby, Durham Region, CA