Claims Manager, Auto PD (ON-QC)
CAA Club GroupMontreal, QC, CA30+ days ago
Salary
CAD90000–CAD100000 yearlyJob descriptionUniversity degree preferred combine with 5 years of experience, CIP designation (asset), or industry experience as an equivalent Valid AMF license is required(Quebec) , 5a and 5b A minimum of 5-10 years of handling complex claims in auto, commercial and housing. Relevant claims experience, inclusive of technical and coverage issues, management / resolution. Working knowledge of Insurance Act and other legislation governing property and liability insurance claims. Proven record of Leadership skills, including coaching, counseling and mentoring skills Bilingual ( French-English) spoken and written Interpersonal skills and team player Great communication skills as well as the abilities to adapt to the audience Can work on several projects simultaneously Use of claim operating systems Working knowledge of Microsoft Office Suite. Competitive total compensation and benefits package Annual shared success program based on performance Annual merit increases based on performance Registered Retirement Savings Plan with a matching contribution component Complimentary CAA Membership
Position Details
What You Will Do
Manage a team of Unit Managers; hiring, performance management and day to day support of team.
- Provide direction, development and coaching to the Unit Managers
- Comply with all operational policies, procedures, controls and performance standards
- Prepare reports to management to reflect loss development, potential / actual financial exposure coverage issues and claim and recovery strategies
- Ensure compliance with all regulatory and customer service standards.
- Works with management in executing claims corporate strategies, creating performance targets & Goals that compliment those strategies.
- Analyzing reports and creating action plans to ensure targets and goals are being achieved.
- Responds to customer concerns and complaints in an effective and timely manner when escalated,
- Collaborate with stakeholders to develop and communicate best practices, conduct process assessment and identify areas for efficiency gains.
- Some travel will be required.
Who You Are
What's in it for you