Travel Consultant

Position Summary

The main goal of a Travel Consultant is to sell an entire package to guests, including accommodations, activities and transportation, through on-line chat, email and phone. A Travel Consultant cultivates a strong relationship with their customer database and builds on our high level of service to generate and maintain sales levels.

Shifts are 4 x 10 hour days. Key Responsibilities

• Act as a Tourism Whistler and Whistler.com ambassador, living our purpose and vision with passion & energy, achievement and respect
• Answer inbound calls, provide quotes to online vacation requests, and answer customer questions, emails & voice mails
• Execute various outbound calls including concierge, up sell calls, informational and customer focused
• Effectively communicate with Online Chat inquiries, quotes and actively pursue sales leads generated via the online chat with guests
• Meet or exceed individual and team sales goals on a daily, weekly & monthly basis
• Communicate effectively with clients, vendors and colleagues
• Respond to all guests in a timely, professional and friendly manner

Knowledge, Skills & Abilities

Posting closing date : August 31, 2023. Closing date is subject to change based on applicant volume, so we recommend submitting your application as early as possible.