MarTech and Digital Marketing Manager

MarTech and Digital Marketing Manager

Location: Richmond, BC
Job Type: Full-Time
Reports To: Assistant General Manager, Marketing

About Us

At London Drugs, we thrive on finding new ways to take care of people, every day. We go above and beyond the expected to make lives less complicated.

We’re looking for a MarTech and Digital Marketing Manager to lead our digital team and shape the future of our owned digital channels, including email, website, app, SMS, digital signage, and emerging platforms. This role is ideal for a strategic and collaborative leader with strong experience in digital marketing and marketing technology (MarTech), a passion for innovation, and the ability to guide the team through growth and change.

Why Join Us?

• Lead a high-impact digital team in a purpose-driven organization
• Influence strategy across multiple digital platforms
• Enjoy a collaborative, innovative culture
• Competitive salary and benefits
• Opportunities for professional development and growth

What You’ll Do

• Develop and lead digital marketing strategies across owned channels
• Coach and support a team of digital marketing professionals
• Drive adoption of Microsoft D365 Marketing for segmentation and personalization
• Oversee the marketing technology stack to support business goals
• Plan and deliver innovative campaigns and cross-channel initiatives
• Provide strategic leadership and hands-on technical guidance
• Monitor performance metrics and report on KPIs and identify opportunities for optimization
• Manage digital marketing budget and ensure measurable ROI
• Stay current with digital trends and share insights internally
• Build strong cross-functional relationships to ensure alignment and collaboration
• Present strategic recommendations and performance insights to marketing leadership

What You Bring

• Proven leadership and team development experience
• Strong communication and collaboration skills
• Ability to manage multiple priorities in a fast-paced environment
• Technical proficiency with digital platforms and tools
• Strategic mindset with a focus on execution
• Experience supporting adoption of new technologies
• Sound judgment and stakeholder engagement skills
• Experience in contract negotiations
• Adaptability and a proactive approach to learning

Education & Experience:

• University or College degree in Digital Marketing or equivalent experience
• 5+ years in digital marketing with a focus on owned channels and campaign execution, ideally in a retail or consumer-focused environment.
• Experience creating emails, templates, and journeys
• Strong knowledge of CRM platforms (Microsoft D365 preferred)
• Experience with Builder.io or other CMS platforms
• Understanding of MarTech ecosystems and analytics tools including campaign automation, analytics, and data platforms
• Applied knowledge of SEO/SEM methodologies
• Awareness of digital media buying and implementation
• Exposure to web technologies and digital production
• Familiarity with performance measurement tools and A/B testing
• Experience with third-party business listings

At London Drugs, we’re committed to your growth and well-being. We offer:

• Career Advancement – We promote from within, giving you real opportunities to grow
• Competitive Compensation – Salaries aligned with your experience and contributions
• Comprehensive Benefits – Medical, dental, vision, and prescription coverage for you and your family
• Employee Discounts – Sharing our success
• Recognition Programs – Tangible rewards for great work!
• Company-matched RRSPs - to help secure your future
• Continuous Learning – Access to in-house training and education programs
• Supportive Resources – Free, confidential counseling through our Employee Family Assistance Program
• Community Involvement – Be part of initiatives that give back to the communities we serve

This position is primarily office-based, with the potential to work remotely for 2 out of every 10 working days.
Apply Today

Be part of a team that’s redefining digital retail. Apply now and help us lead the way in marketing innovation.
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust. Compensation: $90,000.00 - $110,000.00 per year

London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.

We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing, packaging take-back and in-store recycling centres, we invest in making our practices more environmentally sound and continue to look for better, greener ways to do business.

We believe our employees are our greatest asset, and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration, allowing you to make a meaningful impact on our customers' experiences. Together, we celebrate diversity, innovation, and a shared passion for delivering exceptional service, making London Drugs not just a place to work, but a place to grow and succeed.

Benefits

Health Benefits Comprehensive medical, dental, prescription drug and vision coverage for you and your family Lifelong Learning Ongoing In-House Training & Education Courses EFAP Employee Family Assistance Program - Free confidential counseling RRSP Company matched RRSPs - Helping you plan for your future Fitness Enjoy discounted memberships with Goodlife Fitness Recognition Employee Recognition Program - Tangible rewards for great work! Discounts Employee Discount Program - Sharing our success