SAP Operations Department Manager

Department Manager – Systems, Applications and Products (SAP) - Supporting St. Stephen Superstore – In this role, you report directly to the Store Manager. AsDPM SAP, you will be responsible for the inventory integrity, receiving and shipment of goods, cycle counts, perpetual inventory and adjustments, etc for assigned departments throughout the store. As part of our Management Team, you will be a mentor and leader, developing your team through succession planning initiatives, supporting our Care, Ownership, Respect, and Excellence (CORE) Values. Part of your responsibility as a Department Manager will include weekly rotational responsibilities / participation as part of our Manager on Duty rotation.

No Previous Retail or Management Experience?

At Loblaw, we offer a comprehensive training program to the successful applicant. While the successful applicant may benefit from having Food Service / Restaurant or Retail Store Experience or previous experience leading / managing a team, we are on the lookout for a candidate willing to learn and take on a new career in Retail.

What You'll Do :

• To direct and supervise all SAP staff to secure efficient in stock position and courteous customer service
• Ensure productivity within all areas is efficient, achieving expectations within each department.
• To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times
• To maximize sales and gross profit, ensuring sales’ goals and budgets are met through maximizing the inventory levels 'on hand and in stock positions.
• To hire all part-time staff and train new employees
• To support and schedule all colleagues ensuring compliance with our scheduling practices and the strict control of wage costs
• To interpret and administer Company policy and ensure compliance with the Employee Guidelines
• Responsible for maintaining the condition of all service counters, production areas and offices (5's standards)
• To ensure the safety and sanitation and overall conditions of the assigned work areas including backshop.

What You'll Need :