Customer Service Representative

Position : Customer Service RepresentativeLocation : Vaughan, ON (5 days onsite)Job Type : Full-Time, onsiteAbout the Role : Our client, a leader in their industry, is looking for a Customer Service Representative with manufacturing or distributor experience to join their Vaughan team. This role requires excellent communication skills and the ability to deliver professional support in a B2B environment.Responsibilities : - Provide outstanding customer service by handling inquiries and requests via phone and email.- Process orders accurately and ensure timely follow-up with business clients.- Collaborate with internal teams to resolve issues and maintain strong client relationships.- Navigate ERP and CRM systems to manage customer accounts and transactions.- Support day-to-day customer service operations as required.Qualifications : - Minimum 1 year working in manufacturing or distributor environment- Minimum 1 year of customer service experience (B2B experience preferred).- Post-secondary education in Business or a related field is an asset.- Strong technical skills with ERP / CRM systems and MS Office.- Excellent verbal and written communication skills.- Highly organized, detail-oriented, and able to thrive in a fast-paced environment.Please send resume in word format to Sarah Ismail at sarah.ismail@quantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.