System Administrator Vancouver
Join our team as a SystemAdministrator where youll be the IT superhero for our Hedge Fundand Private Equity clients. Youll be the first line of defence whentechnical issues arise providing top tier support and ensuringsmooth operations.
This role requires a strong technical backgroundcombined with exceptional customer service skills offering a uniqueopportunity to work in a client facing position with greatertechnical depth compared to similar roles in otherorganizations.
KeyResponsibilities :
- Deliverwhite glove technical support to clients via phone email and remoteaccess.
- Manageand support client workstations printers and peripheraldevices.
- Maintain proactive and clear communication withclients andcolleagues.
- Accurately log all work and time in the ticketingsystem.
- Efficiently manage the ticket queue ensuring timelyupdates andresolutions.
- Troubleshoot and document client issues fromidentification through toresolution.
- Handle multiple tasks simultaneously while maintaininga high standard ofwork.
- Collaborate on improving operational processes andoverallefficiency.
- Take ownership of issues escalate when necessary andensure followthrough.
- Achieve both individual and team KPItargets.
Requirements
- Outstandingcustomer service and empathy towards clients and teammembers.
- Prompt and professional communication via email phoneand otherchannels.
- Ability to assess and prioritize tasks in a fastpacedenvironment.
- Thrive under pressure and manage time constraintseffectively.
- Selfmotivated detailoriented andwellorganized.
- Strong communication interpersonal and presentationskills both oral andwritten.
- Adaptable communication style suitable for bothtechnical and nontechnicalaudiences.
- Expertise in identifying isolating and escalatinghardware software network and systemsissues.
- Advanced problem solving skills with a processorientedapproach.
- Proficiency in managing O365 Services and ongoingdevelopment (Teams SharePoint OneDriveOutlook).
- Experience with multitenant environments and MicrosoftSupportProcesses.
- Active Directory account group and permissionmanagement.
- Familiarity with Duo Security and other MFAapplications.
- Microsoft Exchange and Azure Active Directoryadministration.
- Proficient in managing O365 Admin Portal and CitrixXenAppenvironments.
- Experience in managing MDM technologies likeIntune.
- Skilled in analyzing and resolving disk space hostdown and ISP alerts using monitoring tools likeNagios.
- Virtual server administration experience (e.g. VMwarevSphere) including resource management GPO management and serverperformancetroubleshooting.
- Solid understanding of DNS DHCP and TCP / IPtroubleshooting.
- Experience with print queueinstallation configuration andmanagement
Qualifications :
- High School diploma or equivalentrequired.
- Minimum of 5 years of experience in a relatedfield.
- A degree or some college coursework isadvantageous.
- Technical certifications or training are aplus.
Sales associate
Effectively assist the Manager and Assistant Manager to meet company objectives in terms of sales, hours and profitability, in accordance with company policies. ...
Sales Associates
In the pursuit of expanding our team with dedicated professionals, we are currently seeking Sales Associates to join our esteemed organization The Acquisition Group for our client. As a Sales Associates , your principal role will entail engaging with. Realize defined sales objectives through effecti...
Health Supplement Sales and Marketing Associate
Ability to develop efficient sales strategies and achieve sales goals. You will detail prospective clients and onboard new accounts with the goal of increasing our top line sales. Follow up with existing clients to maintain relationships and increase sales. Experience in sales, especially in the hea...
Business Analyst & Project Lead
Business Analyst and Project Leads. Six Sigma) to identify business areas in the organization that can be improved and then lead identified improvement projects from conceptualization to implementation. Five years' recent experience working in a complex operational environment, project management, d...
Systems Administrator - Infrastructure (Hybrid)
Be our new Systems Administrator - Infrastructure!. As a System Administrator, you will administer and maintain critical business systems including VMWare, Active Directory, MS SQL, DNS, DHCP, SFTP, SMTP, IIS, and related technologies. Experienced in systems security, systems automation, and patchin...
Banquet Server
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team.Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are...
Systems Administrator
In your new role as a Systems Administrator, you will be responsible to bridge the gap between business requirements and technology solutions, analyze, design, implement and maintain a robust, reliable, and secure infrastructure systems. Our client has an immediate opening for a Systems Administrato...
administrative assistant
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Determine and establish office procedures and routines.Answer telephone and relay telephone calls and messages.Order office supplies and maintain inventory.Greet people and direct them to contacts or se...
server - food and beverage services
No degree, certificate or diploma.Address customers' complaints or concerns.Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.Clear and clean tables, trays and chairs.Greet patrons, present menus, make recommendations and answer questio...
Server/Bartender
We are currently looking for Servers and Bartenders to fill both full and part time positions across the pub group. ...