Technical Projects and Delivery Manager

St. John's North, Canada | Posted on 12 / 01 / 2025

vFairs is an all-in-one event management platform and Gartner Magic Quadrant Leader helping event planners power conferences, trade shows, and corporate events with in‑person, hybrid, and virtual solutions. Our platform includes event registration, on-site badge printing, mobile apps, and more, managing the entire event lifecycle from planning through analytics. Rated 4.9 / 5 for customer support and recognized as a top platform on G2, we’re known for robust technology and customer service that goes the extra mile. vFairs has a transparent, fast‑paced, and collaborative culture, with geographically distributed teams united by strong processes and the autonomy to drive solutions forward.

Job Description

Plan, organize, evaluate, implement and deliver the activities related to the vFairs software systems including the website and the mobile application. Analyze, design and enhance processes to improve the software systems’ adaptability, usability and growth.

Job duties :

Work with the clients on managing their software requirements while working with the design and engineering teams to ensure the website, mobile application and all software the client is using are customized and built as per their needs within the agreed timeline and budget.

Work on improving the internal processes via various automation workflows that help the project, product and engineering teams stay efficient.

Work closely with the product and engineering teams on identifying shortcomings in the software systems.

Conduct quality checks and audits to identify gaps and weak areas and design features and improvements to overcome them.

Plan, organize, control and evaluate the operations of software systems in the company.

Develop and implement policies and procedures for better operations and workflows within cross‑functional teams.

Conduct and lead client meetings to discuss software project requirements, specifications, costs and timelines.

Manage a portfolio of projects at any given point of time and plan project delivery schedules.

Take lead on the full project life cycle ownership : successful project delivery will include full‑service delivery from handover from pre‑sales to post‑project closure calls.

Provide on‑site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.

Robust reporting on project success criteria results, metrics, test and deployment management activities.

Employ project management practices and engineering processes to ensure the team can deliver high‑quality results to each client to compel them for renewals.

Prepare estimates and detailed project plan for all phases of the project.

Procure adequate resources to achieve project objectives in planned time frames.

Monitor staff performance and complete performance reviews.

Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership.

Understand inter‑dependencies between technology, operations and business needs.

Ensure technical accuracy, scalability and quality of projects through collaboration with development teams.

Conduct post‑project completion calls to collect candid feedback from customers.

Recruit and supervise engineers, coordinators, project managers and other personnel and oversee their professional development and training while mentoring and motivating them.

Requirements

Bachelors in Computer Science & demonstrable education / knowledge of Project & Product Management.

Minimum experience of 5 years specifically in the Event‑Tech Industry.

Certifications and demonstrable skills in project management, client relationship management, conflict and risk management, data analytics / business analytics, data visualization techniques, product management, prototyping, workflow automations, etc.

Well versed with tools and languages like Jira, Slack, MS Excel for data analysis, Tableau, PowerBI, MS Project, SQL, JQL, Figma, GitHub.

Understanding of AI concepts and tools such as prompt engineering, generative AI, AI Automations with make.com, n8n etc.

Health, Dental, Vision and extended health Insurance via Bluecross is provided as part of the package

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