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Outside Sales Representative

Outside Sales Representative

TOTO USAGreater Vancouver, BC, Canada
12 days ago
Job type
  • Full-time
Job description

Outside Sales Representative

Vancouver, BC CAN, Vancouver, BC, CA

JOB TITLE : OUTSIDE SALES REPRESENTATIVE

DEPARTMENT : EAST SALES & CANADA - CANADA

REPORT TO : SENIOR DISTRICT OR REGIONAL SALES MANAGER

SUMMARY :

The TOTO Direct Sales Representative Position is a Field Sales position. The TOTO Sales Representative is responsible for all sales, servicing and support activities needed to ensure day-to-day responsibilities are managed properly in their territory.

DUTIES AND RESPONSIBILITIES :

  • Sources, evaluates, and initiates sales directly to residential and commercial plumbing contractors, builders, developers, mechanical contractors, municipalities and building maintenance personnel.
  • Showroom Visits; increase / gain TOTO Presence in existing showrooms and seek new showrooms. Update Showroom Binders, New literature requests, showroom displays and Product Knowledge Sessions
  • Assist in maintaining the presentation of TOTO products in showrooms and display areas.
  • Distributor / Wholesaler Visits; Know Key decision Makers. Set monthly targets for distributors and achieve monthly targets.
  • Serves as a liaison between distributor / wholesaler / manufacturer representatives and contractors to pull sales through for shipment.
  • Follow up on orders to insure timely shipment.
  • Maintains close relationships with existing contractors to insure continued business as well as initiate increased business.
  • Establishes new relationships with contractors to gain sales and market penetration.
  • Investigate customer complaints of defective product and / or unsatisfactory service and recommend appropriate action necessary to resolve complaints. Follow complaints to satisfactory conclusion between customer and company.
  • Seek out projects, such as Hospitality and High-end developments.
  • Initial Specification Sales; Architect, Engineers, Contractors and Designers.
  • Perform daily activity reporting on actionable sales activities.

SUPERVISORY RESPONSIBILITIES :

  • This is a non-supervisory position.
  • QUALIFICATIONS :

  • B.B.A. in Sales, Marketing, or related field plus one (1) year of industry sales experience. Strong interpersonal, verbal, and written communication skills are a must.
  • Must also have excellent presentation skills. Must have proficiency in Microsoft Word, Excel, and PowerPoint
  • Regardless of Position / Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.