Team Manager, Vendor Management

Join to apply for the Team Manager, Vendor Management role at Reliance Home Comfort

Kitchener, Ontario, Canada CA$100,000.00-CA$140,000.00

Find Your Limitless with Reliance

By joining Reliance as a Team Manager, Supply Chain you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What do we offer?

• The tools you need to succeed – including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
• A great benefits plan for you / your family
• Career paths so you can advance in the company
• Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What will you do?

• Act as the primary escalation point for suppliers and branches on invoicing and payment issues.
• Investigate and resolve aging vendor statements (>6 months) and prevent purchasing holds.
• Collaborate with internal teams and vendors to resolve discrepancies and streamline processes.
• Monitor and report on Early Payment Discounts (EPD) performance; drive initiatives to maximize savings.
• Approve vendor setup and changes in SharePoint.
• Build strong relationships with top suppliers through regular meetings and negotiations.
• Identify process gaps and implement improvements across invoicing and payment workflows.
• Lead, coach, and develop a team of purchasing analysts to achieve departmental goals.

What do you bring?

• 3+ years of experience in supply chain, vendor management, purchasing, or accounts payable.
• Proven experience managing or leading a team in a supply chain, vendor management, or accounts payable environment.
• Post‑secondary education in Logistics, Supply Chain, Business, or Finance preferred.
• Strong understanding of the P2P cycle and related financial systems.
• Excellent communication, relationship‑building, and leadership skills.
• Highly organized with strong attention to detail and analytical problem‑solving abilities.
• Proficiency in Microsoft Office (Excel, Word, SharePoint); experience with P2P, ECM, and workflow systems preferred.

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada’s Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Other
• Consumer Services