Senior ServiceNow Developer – Architecture Track

Position Description:

We are looking for a Senior ServiceNow Developer who wants to evolve toward a Solution Architect role.

This position is ideal for an experienced developer who enjoys technical leadership solution design and progressively taking architectural responsibilities on the ServiceNow platform.
You will work closely with Solution Architects Technical Leads and business stakeholders contributing both to hands-on development and solution design while being supported in your career progression toward architecture.

Your future duties and responsibilities:

Development & Technical Excellence
Design develop and customize solutions on the ServiceNow platform (ITSM ITOM HRSD CSM or other modules).
Build scalable maintainable and secure solutions following ServiceNow best practices.
Develop workflows business rules integrations UI components and automation.
Perform code reviews and ensure high-quality technical delivery.

Architecture Exposure & Growth
Participate in solution design discussions and technical architecture reviews.
Collaborate with architects on end-to-end solution design.
Contribute to technical documentation architecture diagrams and design specifications.
Gradually take ownership of technical decisions within projects.

Collaboration & Leadership
Act as a technical reference for developers and project teams.
Work closely with product owners business analysts and architects to translate requirements into solutions.
Support platform evolution upgrades and continuous improvement initiatives.

Required qualifications to be successful in this role:

Required Qualifications
5 years of experience in ServiceNow development.
Strong hands-on expertise with:
oServiceNow scripting (JavaScript Glide API)
oWorkflows / Flow Designer
oIntegrations (REST SOAP)
oData model and CMDB concepts
Solid understanding of ServiceNow architecture fundamentals.
Experience working in enterprise environments.
Strong communication skills and ability to explain technical concepts clearly.
Motivation to grow into a Solution Architect role.

Nice to Have / Advantage
Experience participating in solution or technical architecture design.
ServiceNow certifications (e.g.:
oCertified System Administrator (CSA)
oCertified Application Developer (CAD)
oImplementation Specialist
oCertified Technical Architect CTA (or in progress)
Experience with multi-module implementations.
Exposure to cloud platforms integrations or DevOps practices.

Career Path
This role offers a clear and supported evolution toward a Solution Architect position including:
Progressive exposure to architecture responsibilities
Mentorship from senior architects
Opportunities to lead technical design on projects
Certification support (depending on context)

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80.000$155000 This role is an a future opportunity.

#LI-NO1

Use of the term architect in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices architecture or possesses the requisite license as prescribed by the applicable provincial or territorial architect regulator. We are seeking individuals with expertise in IT architect-related functions but licensure from an architect regulator is not a prerequisite for this position. Architecture is a regulated profession in Canada which is restricted in terms of use of titles and designation.

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

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