Assistant Store Manager (Yorkdale, Toronto)
Position
The RIMOWA Assistant Store Manager is responsible for supporting the Store Manager in increasing the overall performance of the store. The Assistant Store Manager must lead the team in generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.
Job Responsibilities
Sales and Client Relations
- Lead the team in achieving personal and store sales goals
- Demonstrate sales leadership by playing an active role on the selling floor
- Provide feedback to Store Manager on product assortment, buying trends and customer requests
- Provide training for team in selling techniques and product knowledge
- Lead team by example, demonstrating the highest level of service for a luxury brand while cultivating new and existing clients
- Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach / networking opportunities
Team Management
Coach the sales team on performance, provide professional development, and nurture corporate cultureMotivate the sales team through the creation of a fun work environmentPractice / implement RIMOWA clienteling practices to build each team members business and overall store performanceStock and Inventory Management
Communicate with manager to ensure inventory meets the needs of the businessManage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer serviceConduct inventory counts, manage RTV’s and overall stock movementEnsure accurate and efficient receipt and transfer of all goodsOperations
Maintain operation of all POS functions to ensure accurate store reporting and accountingAssists in weekly and monthly sales / marketing reports using Excel and Cegid.Manage any facilities issues as they arise while controlling operational costsVisual Merchandising
Merchandise the store and execute window displays in accordance with company directives for collectionsMaintain all display fixtures, lighting and marketing materialProfile
Completion of a High School diploma or equivalentMust possess at least 3 years’ experience in a retail environmentExperience working in a luxury retail environment an assetProven ability to drive sales from startup, execute events and work in concert with marketingIt is preferred that the incumbent come with a strong existing network in the industry and / or communityRequired to lift boxes up to 20lbs repeatedlyAble to work evenings, weekends and holidaysCompensation : $65K to 85K CAD
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Sales and Business Development
Industries : Retail Luxury Goods and Jewelry
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