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Senior Change Management Consultant
Senior Change Management ConsultantCynet Systems • Toronto, ON
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Senior Change Management Consultant

Senior Change Management Consultant

Cynet Systems • Toronto, ON
30+ days ago
Job type
  • Full-time
Job description

Job Description : Responsibilities :

  • Work with organizations : Provide expertise, consultative advice, guidance, and coaching to build knowledge and expertise in change management principles, methodologies, and tools.
  • Help leaders and teams : Enhance their capabilities to understand how change impacts people, the reasons why people resist change, and how to support people as they transition through change.
  • Be an active and visible coach : Support leaders, partners, and stakeholders in their role as change champions.
  • Partner and collaborate : Work collaboratively with key roles such as project managers, business analysts, process improvement specialists, change consultants, and leadership to integrate change practices at all levels of the organization.
  • Develop and implement strategies : Create change management strategies, plans, and frameworks.
  • Lead communication efforts : Develop, implement, and / or provide input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance management throughout the lifecycle of the project.
  • Lead stakeholder management : Identify and analyze key stakeholders, and develop stakeholder engagement strategies.
  • Ensure alignment : Align change management activities with participating stakeholders to remove change barriers, smooth the adoption process, and contribute to problem-solving for successful implementation.
  • Engage clients and stakeholders : Ensure that clients, partners, and stakeholders are actively engaged in the change, consulted with, and communicated to.
  • Articulate the purpose of change : Explain the purpose of change in a manner that makes sense to impacted stakeholders and provides a compelling picture of the new organization.
  • Build consensus : Gain agreement among clients, partners, and stakeholders on specific changes designed to better meet their needs.
  • Identify and mitigate risks : Identify potential people-side risks and anticipated points of resistance, and develop plans to mitigate or address concerns.
  • Conduct readiness assessments : Design and conduct change readiness assessments, evaluate results, and present findings to stakeholders to plan and carry out a change management strategy.
  • Track adoption and proficiency : Administer measurement systems to track adoption, utilization, and proficiency of individual changes.
  • Sustain benefits : Develop an approach to embed and institutionalize the change to sustain the benefits achieved, including knowledge transfer, performance management, continuous improvement, and other related practices.

General Skills :

  • Change management expertise : Experience and knowledge of change management industry standards, best practices, methodologies, and tools.
  • Strategy development : Experience in the development of training, communication, and change management strategies and plans.
  • Stakeholder engagement : Ability to work effectively and engage with a diverse group of stakeholders, such as senior management and leaders, project managers, etc.
  • Conflict management : Strong conflict management, interpersonal, and communication skills (written and verbal).
  • Project management : Experience with project management fundamentals and understanding of the lifecycle of a project.
  • Active listening : Excellent active listening skills.
  • Analytical abilities : Strong analytical and decision-making abilities.
  • Presentation skills : Strong presentation and group facilitation skills.
  • Desirable Skills :

  • Change impact assessment : Experience identifying and assessing change impacts to the organization’s business processes and technology solutions to drive business and people adoption.
  • Transformational projects : Experience leading medium to large transformational change projects.
  • Structured approach : Experience working with project leads to apply a structured change management approach and methodology for the people side change across assigned initiatives.
  • Stakeholder analysis : Experience understanding the program / project and related change management issues by identifying key stakeholders and how they will be impacted by the change.
  • Actionable plans : Experience developing actionable and targeted change management plans that include communications, coaching, training, sponsorship, and / or other resistance management activities.
  • Success metrics : Experience defining and measuring success metrics and monitoring change progress to track adoption, utilization, and proficiency related to changes.
  • Process Management :

  • Experience managing the change management process, and applying change management principles.
  • Experience coordinating efforts with other subject matter experts, including communications specialists, training specialists, and human resource consultants during implementation.
  • Ability to influence others, at all levels within the organization, and move towards a common goal.
  • Experience and Skill Set Requirements :

    Change Management : 25%

  • Interpersonal, Influencing and Communications Skills : 25%
  • Project Management Skills : 20%
  • Analyzing / Problem-Solving Skills : 20%
  • Technical Skills : 10%
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    Senior Change Management Consultant • Toronto, ON

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