Talent.com
Manager Commercial Training and Education (Mississauga, Ontario, Canada)
Manager Commercial Training and Education (Mississauga, Ontario, Canada)Smith+Nephew • Mississauga, CAN
Manager Commercial Training and Education (Mississauga, Ontario, Canada)

Manager Commercial Training and Education (Mississauga, Ontario, Canada)

Smith+Nephew • Mississauga, CAN
30+ days ago
Job type
  • Full-time
Job description

Manager Commercial Training and Education (Mississauga, Ontario, Canada)

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Canadian Sales Trainer is responsible for planning, coordinating, and delivering high-impact training programs, field coaching, and ongoing professional development to enable a high-performing sales organization across Orthopedics, Sports Medicine, and Advanced Wound Management . This role ensures that every sales professional in Canada is equipped with the product knowledge, clinical expertise, and selling skills necessary to deliver superior commercial results and best-in-class customer experiences.

A key focus of this position is to own the onboarding and training experience for all new hires across the three franchises, ensuring consistent integration, certification, and cultural alignment with Smith+Nephew’s standards of excellence.

Location : Mississauga Ontario, office based 3 days per week

What will you be doing?

Training Delivery & Field Coaching

  • Plan, coordinate, and deliver comprehensive training programs for both new and tenured sales professionals across all three business franchises.
  • Facilitate learning through diverse methods including classroom instruction, virtual sessions, field-based coaching, and on-the-job training.
  • Certify sales representatives on required competencies including product knowledge, procedural expertise, competitive differentiation, and selling methodologies.
  • Conduct field ride-alongs (~20% of time) to assess and reinforce application of clinical, procedural, and sales enablement skills.
  • Deliver training content aligned with the Global Commercial Training & Education (CT+E) competency framework and ensure consistent execution of the Smith+Nephew selling process.
  • Maintain accurate training documentation and progress tracking through the Learning Unlimited platform and CRM tools.

Onboarding & Development

  • Lead and coordinate the full onboarding process for new sales hires across Orthopedics, Sports Medicine, and Advanced Wound Management in Canada.
  • Partner with HR, Sales Leadership, and Global Training to ensure a structured, engaging, and impactful onboarding journey that accelerates time-to-performance.
  • Evaluate onboarding effectiveness and make continuous improvements to program design and delivery.
  • Coaching & Performance Enablement

  • Act as a mentor and role model for the salesforce and field managers, cultivating a culture of continuous learning and coaching excellence.
  • Collaborate with managers to identify performance gaps and co-develop individual development plans.
  • Establish governance and tracking metrics to measure coaching impact and learning outcomes.
  • Strategic Training Planning & Collaboration

  • Conduct ongoing training needs assessments in partnership with Commercial Leaders, Marketing, and Clinical teams to align training with business priorities.
  • Develop annual and quarterly training plans to support corporate strategies and growth objectives.
  • Collaborate with Global / US CT+E partners to leverage corporate training resources and maximize learning efficiency.
  • Represent the Canadian CT+E function in leadership meetings, sharing progress reports, ROI metrics, and strategic recommendations.
  • Support the utilization and continuous improvement of the Customer Experience & Innovation Lab for hands-on training and product demonstrations.
  • What will you need to be successful?

  • Dynamic and engaging public speaker with excellent facilitation and presentation skills.
  • Strong communication and interpersonal skills with the ability to influence and inspire others.
  • Creative thinker with experience designing branded or instructional content.
  • Highly organized, process-oriented, and able to manage multiple projects simultaneously.
  • Proactive, self-motivated, and capable of working independently.
  • Strong understanding of sales effectiveness principles, adult learning methodologies, and coaching frameworks.
  • Education & Certifications

  • Bachelor’s degree required.
  • Bilingual (English proficiency required; French proficiency strongly preferred).
  • Certifications in adult learning, facilitation, or coaching (e.g., Langevin Learning, Bob Pike, Train-the-Trainer, Challenger, Lane 4) are an asset.
  • Project management and / or instructional design certifications are a plus.
  • Experience

  • 3–7 years’ experience in commercial, training, or marketing roles within the medical device or healthcare industry (preferably with Smith+Nephew or similar organizations).
  • Proven success in sales training delivery, field coaching, or commercial enablement roles.
  • In-depth understanding of sales processes, medical device markets, and customer engagement dynamics.
  • You Unlimited.

    We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

    Inclusion and Belonging-  Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about on our website (

    Investing In Your Future : RRSP Programs, Tuition Reimbursement

    Work / Life Balance : Flexible Personal / Vacation Time Off, Paid Holidays, Floating Holidays, Paid Community Service Day

    Your Wellbeing : Medical, Dental, Vision, Employee Assistance Program, Parental Leave

    Training : Hands-On, Team-Customized, Mentorship

    Extra Perks : Discounts on fitness clubs, travel and more!

    Create a job alert for this search

    Manager Commercial Training and Education Mississauga Ontario Canada • Mississauga, CAN

    Similar jobs
    Training Instructor(Toronto Canada) - mississauga

    Training Instructor(Toronto Canada) - mississauga

    Zoomlion • mississauga, on, ca
    Full-time
    Conduct online live and offline practical training for the target language, ensuring training plans are executed on schedule. Develop, translate, and proofread courseware for the target language.Eva...Show more
    Last updated: 10 days ago • Promoted
    Virtual Education & Knowledge Training Specialist

    Virtual Education & Knowledge Training Specialist

    Ricoh USA, Inc. • Vaughan
    Full-time
    A leading integrated solutions provider is seeking a Specialist II in Education & Knowledge Technical Training in Vaughan, Canada. This role requires delivering field-based training programs to enha...Show more
    Last updated: 15 days ago • Promoted
    Lease Retention Manager

    Lease Retention Manager

    Lexus of Oakville • Oakville, ON, Canada
    Full-time
    LEXUS OF OAKVILLE — Part of Zanchin Automotive Group.A rare career opportunity awaits you.Lexus of Oakville—a Platinum-certified dealer and 11-year Consumers Choice Award winner for Bes...Show more
    Last updated: 2 days ago • Promoted
    Manager, Training, Region

    Manager, Training, Region

    gategroup • Mississauga
    Full-time
    Cookie duration depends on the cookie type : • see below, ‘Google Analytics’# - To help protect web applications and infrastructure from security attacks. Google Analytics : • • • • •\_\_utma Cookie • • : A ...Show more
    Last updated: 8 days ago • Promoted
    Business Development Manager

    Business Development Manager

    Groupe Morneau • Bolton, ON, Canada
    Full-time
    At Morneau, we’ll go places together and explore new career horizons filled with exciting opportunities.Elaborate a vast knowledge of strategic challenges related to the target clientele and provid...Show more
    Last updated: 1 day ago • Promoted
    Business Development Manager Drone Equipment & Solutions (CANADA)

    Business Development Manager Drone Equipment & Solutions (CANADA)

    Volatus Aerospace • Woodbridge, ON, Canada
    Full-time
    Salary : Commensurate with experience.Volatus Drones, a Volatus Aerospace Group company, is a leader in drone solutions, remote sensing, and aerial innovation. With a strong reputation for technical ...Show more
    Last updated: 30+ days ago • Promoted
    Commercial Learning Leader : Drive Capability & Growth

    Commercial Learning Leader : Drive Capability & Growth

    Maple Leaf Foods Inc • Mississauga
    Full-time
    A leading protein company in Mississauga seeks a Manager, Commercial Learning to drive growth and transformation.This role involves consulting with commercial leaders, designing scalable learning p...Show more
    Last updated: 17 days ago • Promoted
    Education Professionals - Remote Leadership Role

    Education Professionals - Remote Leadership Role

    wholeheartedlifestyle • Brampton, ON, Canada
    Remote
    Full-time +1
    Are you a teacher, trainer, or education professional ready for a.Whether you're looking for full-time, part-time, or a side income, you'll enjoy full control over your schedule and work lo...Show more
    Last updated: 30+ days ago • Promoted
    Equipment Training Instructor

    Equipment Training Instructor

    Leavitt Machinery • Brampton, ON, Canada
    Full-time
    With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. Leavitt Machinery is now an integral entity with...Show more
    Last updated: 29 days ago • Promoted
    Training and Development Coordinator

    Training and Development Coordinator

    Oracle RMS • Concord, ON, Canada
    Full-time
    Want to be part of one of the Top 10 Insurance Brokerages in Canada? Looking for a role that will help you grow and advance your career? At Oracle RMS, we are a fun, energetic, and fast-paced ...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Commercial Learning Mississauga - Financial Dr., ON 12-05-2025

    Manager, Commercial Learning Mississauga - Financial Dr., ON 12-05-2025

    Maple Leaf Foods • Mississauga
    Full-time
    The Manager, Commercial Learning is a key driver of growth and transformation.This role partners with leaders across Marketing, Sales, and other functions to build the capabilities that matter most...Show more
    Last updated: 17 days ago • Promoted
    Education and Event Manager

    Education and Event Manager

    Valmont - CVL Cosmetics North America • burlington, on, ca
    Full-time
    Salary range : $75K / yr - $85K / yr + commission.Employee location : Montreal, Quebec.Heir to the Swiss medical tradition, Valmont is a family group that has been weaving its magic for more than 40 year...Show more
    Last updated: 1 day ago • Promoted
    Life Enrichment Manager

    Life Enrichment Manager

    Sunrise Senior Living • Mississauga, ON, Canada
    Part-time
    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships wi...Show more
    Last updated: 2 days ago • Promoted
    Business Development Manager Flexible Packaging

    Business Development Manager Flexible Packaging

    Just Sales Jobs • Brampton, ON, Canada
    Full-time
    As an Outside Sales Representative, you will sell.CPG) companies across Canada and the U.You will report directly to the Director of Sales & Marketing. The base salary for this position is.Top P...Show more
    Last updated: 30+ days ago • Promoted
    Community-Based Occupational Therapist (OT) - Central Region

    Community-Based Occupational Therapist (OT) - Central Region

    The Care Company Inc. • Schomberg, ON, Canada
    Full-time
    The Care Company is a home health care organization whose purpose is to create.A Better Life for Those at Home.We support clients of all ages to live well and safely in their homes.Our real talent ...Show more
    Last updated: 30+ days ago • Promoted
    Commercial Lease Manager (Business Development)

    Commercial Lease Manager (Business Development)

    Jim Peplinski Capital • Mississauga, ON, Canada
    Full-time
    You thrive on being in front of people and building meaningful relationships.Youre curious by nature, eager to understand how businesses operate and quick to spot opportunities others miss.You comp...Show more
    Last updated: 30+ days ago • Promoted
    Business Development Manager

    Business Development Manager

    ComForCare Home Health Care - Mississauga South • Mississauga, ON, Canada
    Full-time
    Are you a motivated and driven sales professional? Join ComForCare Home Care Mississauga! We are hiring a new Business Development Manager. This is a growth-focused role, we are looking for someone ...Show more
    Last updated: 10 days ago • Promoted
    Business Development Manager

    Business Development Manager

    Rehau Industries Inc • Burlington, ON, Canada
    Full-time
    REHAU is a global leader in polymer-based solutions, delivering innovation and quality across the construction, automotive, and industrial sectors. With a focus on sustainability, reliability, and p...Show more
    Last updated: 30+ days ago • Promoted