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Application Support Analyst
Application Support AnalystDexian • Mississauga, ON, Canada
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Application Support Analyst

Application Support Analyst

Dexian • Mississauga, ON, Canada
8 days ago
Job type
  • Full-time
Job description

Job Title : L2 Application Support

Location : Mississauga, ON (Hybrid – 3 days onsite, 2 WFH)

Duration : 12+ months (possible extension or conversion)

Role Overview

L2 Application Support for mission-critical, low-latency Equities Cash electronic trading platforms (Algo Trading, Dark Pools, Crossing Engine, Client Connectivity). Ensure high availability, incident resolution, and production stability.

Key Responsibilities

  • L1 / L2 support for Equities Cash trading apps
  • Incident management, monitoring, troubleshooting & SLA adherence
  • Work closely with Dev, QA, and business teams
  • Analyze upstream / downstream dependencies
  • Perform root cause analysis & provide technical recommendations

Required Skills

  • 5–7 years Application / Production Support
  • Unix / Linux (must)
  • SQL (basic queries)
  • Basic scripting (Python / Shell / Oracle)
  • Incident / problem management tools
  • Strong troubleshooting & communication skills
  • Note : Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment / Selection Processes.

    Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

    Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https : / / dexian.com / to learn more.

    Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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    Application Support Analyst • Mississauga, ON, Canada

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