Role : Network Engineer
Location : Vancouver BC, Canada – Onsite
Full Time
Job Description
Position Summary :
The Network Engineer will be part of a team responsible for maintaining Campus and Wide
Area Network services in a 24 / 7, mission-critical enterprise environment and delivering
information technology solutions, services, and infrastructure to EA’s game studios
worldwide. This level 3 role in the Network Operations team focuses on proactive
performance and capacity management, problem management, and escalation support.
You will analyze processes and workflows within the existing infrastructure and network
services lifecycle, including the delivery for internal and external customers, looking for
ways to improve, automate, and simplify it.
Job Overview :
- Participate in supporting and configuring the company’s network environment,
including switches, routers, load balancers, wireless, firewalls, WAN
accelerators, and other hardware.
Make recommendations and provide daily operational maintenance of existingnetwork infrastructure (mainly Cisco and Palo Alto)
Planning and execution of changes, assessing and mitigating risks, andfollowing IT change control best practices for predictable results
Provide highest level operational support, triage, break / fix, and incidentresolution, including response to escalations, proactively notifying customers of
network issues, and assessing and communicating business impact.
Participate and collaborate in various information technology projectsImprove metrics collection on network devices and expand monitoring ofnetwork devices
Use of network tools for administration, maintenance, automation, andvisualization / reporting
Prepare and maintain up-to-date documentation for internal and externalcustomers detailing the configuration of deployed solutions
Demonstrate sound judgment in solving problems as well as identifyingproblems in advance, and proposing solutions and technology guidance to solve
business problems and improve existing network
Core Skills :
Routing Protocols : Expertise in BGP, OSPF, and other dynamic routing protocols.VPN : Experience with various VPN technologies and configurations.NAT Security : Knowledge of Network Address Translation and related security practices.Palo Alto Firewall : Hands-on experience with Palo Alto firewalls.Nexus Switching : Proficiency with Cisco Nexus switches.Switching Protocols : Understanding of VLANs, STP, and other switching protocols.Wireless : Experience with wireless network technologies.Cisco ISE : Familiarity with Cisco Identity Services Engine.Cloud : Knowledge of cloud platforms like AWS, Azure, and Google Cloud.Additional Skills :
ASA Firewall or Palo Alto firewalls : either Experience with Cisco ASA firewalls or Palo Alto firewalls.Scripting : Ability to automate tasks using scripting languages (e.g., Pytho, Bash).
Requirements :
To be a true engineer, you must possess strong analytical and problem-solvingskills.
Be passionate about network technology and demonstrate awareness ofindustry trends / direction.
Bachelor’s degree in Computer Science, Computer Engineering, or equivalentMinimum Professional level certification - Cisco CCNP or equivalent certificationNetwork Engineering skills :
Minimum of 5 years experience provisioning and troubleshooting of LAN / WANconnectivity technologies, hands-on experience with routers, switches, firewalls
Proven expertise in network and infrastructure principles and general networkmanagement best practices.
Good understanding of different vendor cloud platforms. AWS, Azure, GoogleCloud Platform
Proven experience with network services and dynamic routing (BGP, OSPF,TCP / IP, VRF, QoS, HSRP, IPSLA, IPSec, SNMP, RADIUS, TACACS…)
Familiar with Networking Monitoring and Management ToolsAbility and desire to learn independently as well as in a teamAbility to manage time well and meet multiple deadlinesExcellent writing and communication skillsStrong technical and problem-resolution skillsAbility to work under pressureAbility to travel to other locations as required