Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families : Responsible for coordinating and supporting all phases of assigned systems development and the implementation projects for the Financial Systems portfolio of the Fraser Health. Interacts with colleagues, system users, vendors and suppliers to provide project management / leadership throughout implementation and support phases of assigned application modules and applications. Provides comprehensive information management and information technology advice, training and support in addressing business needs of the user department. Responsibilities Provides consulting services to all disciplines and stakeholders by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and suggesting ways of improving business efficiency functions. Leads small to medium sized information system projects by adhering to project management methodologies, managing project timelines, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Manager. Participates in the project design phases as required. Works with the Manager, coordinates the development of project plans and schedules; provides input into project budgets. Develops project specifications and work plans, working closely with Information Services and user departments. Monitors performance of vendor when required to ensure standards are followed and requirements met. Liaises with vendor to resolve problems. Oversees the design and implementation of systems and technical environment; provides technical guidance and training to Financial System users. Monitors project status to ensure work is completed within project plan and budget. Coordinates training, maintenance and support of assigned projects and / or information technologies in conjunction with Financial System users; monitors progress and resolves problems. Coordinates the development of system documentation for user departments. Conducts post-implementation project reviews; assesses project results and internal methodologies; makes recommendations on improvements to operations. Liaises with users to provide direction and advice on methods to address business needs through improved use of automated tools, and to facilitate discussion on future requirements. In consultation with users, prepares business cases to document and assist in refining revised work processes and user department goals and objectives. Provides application and / or technical support for all computer-based information systems under the Financial Systems portfolio by keeping up-to-date on the application standards in the Fraser Health. Provides support and maintains key control over the development of reports and over requests for the generation of custom reports and acts as a resource for all departments regarding data. Researches, evaluates and recommends new and emerging technology; maintains knowledge of current trends and advancements in the field. Participates in the development, implementing and reviewing technical standards for acquiring and maintaining computer hardware, software and systems. Monitors compliance to standards in the area of responsibility. Develops applications to improve workflow, efficiencies and effectiveness which encompasses all phases of implementation including consulting regularly with key groups, conducting needs analysis, determining application code specifications, performing system testing and documenting program development. Follow up with users of these applications with the goal of producing timely enhancements and incorporating available new functionality and new technology. Provides leadership for reporting design and development and offers solutions in collaboration with key user groups. Performs as part of an ongoing analysis of data, testing for reasonableness, accuracy; flagging anomalies. Maintains authorized access to various applications under the Financial Systems portfolio. Performs other related duties as required. Qualifications Education and Experience Bachelor's degree in Computer Science, Business Administration, Software Engineering and / or related discipline, supplemented with five years of recent, related experience with developing financial applications and / or financial application reporting in a large complex organization, including experience as a project manager, or an equivalent combination of education, training and experience. CPA recognized professional accounting designation would be an asset. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional / Technical Capabilities : Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities. Knowledge of information management, business processes, technologies and applications. Knowledge of all components of a technical architecture. Ability to translate business needs into application architecture requirements. Ability to quickly comprehend the functions and capabilities of new technologies. Demonstrated knowledge of the project management process and the systems development life cycle. Demonstrated decision making ability within complex and diverse issues. Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis. Ability to organize work, problem solve, multitask and meet deadlines. Physical ability to perform the duties of the position.