retail store supervisor

Education

• Secondary (high) school graduation certificate

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff

Area of specialization

• Retail store

Security and safety

• Bondable

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Ability to distinguish between colours
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask

Screening questions

• Are you available for the advertised start date?
• Are you willing to relocate for this position?

Experience

• Experience an asset

Other benefits

• Parking available

Support for persons with disabilities

• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth

Support for Veterans

• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example : adapting to different organizational structures)

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees