Claims Adjuster
We are seeking an experienced and passionate Claims Adjuster to join a dynamic team. In this role, you will be responsible for managing compensation claims for Lifestyle, Auto, Boat, and RV products.
You will have the opportunity to work in a hybrid environment with schedules from 9 am to 5 pm, Monday to Friday, including at least two days per week in the office.
You will benefit from competitive compensation and numerous employee benefits.
What is in it for you :
- Permanent, full-time position.
- Work schedule : 9 am to 5 pm, Monday to Friday.
- Hybrid work mode : At least two office days per week.
- Attractive total compensation : Salary of $60.000 to $65.000, annual bonuses of 5% to 10% depending on experience, paid vacations, retirement savings plan, stock ownership plan, social benefits, personal well-being expense account, and three paid days off for volunteer activities.
- Employee recognition : Employee recognition program.
- Vacations : Starting with 4 weeks of vacation per year.
- Professional development : Access to personalized career advancement plans, support for professional training, including obtaining the PAA title.
- Employee well-being : Programs promoting the physical and psychological well-being of employees, periodic social events, and a diverse, inclusive, and dynamic team culture.
Responsibilities :
- Review and analyze policies, assessments, and technical reports to determine claim amounts, negotiate, and settle claims.
- Process outstanding compensation claims for Lifestyle, Auto, Boat, and RV products.
- Provide advice to clients on specialized products and offer quick and exemplary customer service.
- Perform tasks within granted limits and make autonomous decisions.
- Maintain detailed records according to established protocols.
- Participate in projects and regularly provide feedback on processes.
- Collaborate with claims teams from other regions.
What you will need to succeed :
- Post-secondary degree.
- 1 to 2 years of experience in handling Property or Auto claims.
- Experience in processing claims for specialized products, including RVs and boats.
- Experience in customer service.
- Possession of a claims expert license from AMF.
- Required bilingualism : English and French.
- Passion for Lifestyle claims and customer service.
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