FLEX Sr Program Specialist

Description

Assist RMAS Revenue Managers with non-stakeholder-facing tasks including but not limited to preparing for sales strategy meetings; managing room authorizations rates and restrictions including communicating rate restrictions and strategies to properties; supporting account diagnostics and monitoring transient and group inventory to ensure straight-line availability; implementing hotel sales strategies in the reservation and inventory systems; escalating technical questions related to the reservations and property management systems to the appropriate support desk in a timely manner; and monitoring compliance with and participation in company promotions and eCommerce channels.

Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

CRITICAL TASKS

Revenue Administrative Duties

• Assist Revenue Managers with the preparation for sales strategy meetings.
• Assist in the implementation of the hotel sales strategy in the reservation and inventory systems.
• Escalate technical questions related to the reservations and property management systems to the correct support desk in a timely manner.

Inventory Control

Computer Skills

Stakeholder Relations

Communication

Working with Others

Quality Assurance / Quality Improvement

Physical Tasks

Policies and Procedures

CRITICAL COMPETENCIES

Analytical Skills

Interpersonal Skills

Communications

Personal Attributes

Administration

Organization

PREFERRED QUALIFICATIONS

Education

High school diploma / G.E.D. equivalent

Related Work Experience

At least 1 year of related work experience

Supervisory Experience

No supervisory experience is required

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Notification to Applicants : Canada Regional Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act 2005 the Accessibility for Manitobans Act and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting our online application or an interview please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

Required Experience :

Senior IC

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Department / Functional Area : Administration

Experience : years

Vacancy : 1