software technical support analyst
NP FinancialScarborough, ON, CAJob descriptionEducation : Bachelor's degreeExperience : 1 year to less than 2 yearsor equivalent experienceTasks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week