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software technical support analyst

software technical support analyst

NP FinancialScarborough, ON, CA
26 days ago
Salary
CA$35.00 hourly
Job type
  • Full-time
  • Permanent
Job description
  • Education : Bachelor's degree
  • Experience : 1 year to less than 2 years
  • or equivalent experience
  • Tasks

    • Respond to users experiencing difficulties with computer
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Work Term : Permanent
    • Work Language : English
    • Hours : 30 to 40 hours per week