A typical day would involve :
- Performing member transactions consistent with established standards so that a high level of quality service delivery is achieved.
- Identifying and assessing member / prospect needs to provide appropriate products, services and referrals.
- Applying branch service standards, policies, procedures and controls to meet compliance requirements and mitigate risk.
- Fully leverage and utilize the technical systems available so that the service experience for the member is efficient and seamless.
You Have :
A High School Diploma and / or equivalentworking experience interacting with people and businesses in a professional capacity with excellent customer service skillsProblem solving skillsYou are :
A problem solver – You have an analytical mind and can multi-task to come up with solutionsTech-savvy – People often say you’re a quick learner and great with technology & systemsA great communicator – You find it easy to get to know others and have great conversationsReady for a challenge – You have a positive attitude and are able to work in a fast-paced changing environmentWe value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
The salary range for the role is $23.97 to $30.90 per hour. The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill.